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“Crickets in the rooms”

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Hampton Inn & Suites Tulsa South-Bixby
Ranked #13 of 108 Hotels in Tulsa
Certificate of Excellence
Litchfield Park, United States
1 review
“Crickets in the rooms”
2 of 5 bubbles Reviewed October 4, 2013

What more do I need to say? Killed 7-10 large crickets in my room during a 2-night stay. Other than that, the stay was average. If the cricket issue was addressed, I would consider staying here again. Location is good and price is average for the chain.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, General Manager at Hampton Inn & Suites Tulsa South-Bixby, responded to this review, October 14, 2013
I sincerely apologize for the issue you faced while staying with us. I can assure you we have taken all the necessary steps to prevent this from happening to our future guests. All members of our staff have been informed and are aware of these comments. I appreciate your feedback and the time taken from your travels to write this review. We strive to give all of our guests a great experience and these comments help us repair issues.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 reviews from our community

Traveler rating
    217
    99
    38
    15
    10
See reviews for
152
64
28
102
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • Italian first
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  • Any
English first
Hurst, Tx
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

We stayed here when traveling through Tulsa so I'm not sure how convenient it is to everything there but it seemed to be in a great area. Lots of restaurants close by, many within walking distance.

Check in was quick and the only employee we dealt with was friendly and professional. Everything was clean and well maintained, plenty of parking. Seemed like a nice, clean and affordable place to stay.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AaronSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, General Manager at Hampton Inn & Suites Tulsa South-Bixby, responded to this review, October 14, 2013
Thank you for taking the time to write a review about your stay with us. We take pride in our cleanliness and service and are happy we could give you a good experience. We are also happy you were able to find everything you needed in our area of Tulsa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
arkansas
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

I booked a suite at this Hampton and was put in room 130. I put my luggage in my room and went out to eat. When I came back I noticed that there were several crickets in my room. I called the front desk to inform them and was told I could switch rooms. I was moved to a suite on the second floor which was much better and had no bugs. This room was clean and the bed was comfortable. The exercise room was very nice, it was large and had several pieces of exercise equipment. The morning breakfast was good. Nice place to stay.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harley02chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, United States
1 review
5 of 5 bubbles Reviewed September 30, 2013

The front desk staff was very helpful and courteous. The room was nicely updated, clean and comfortable. Complementary breakfast was fresh, in-room WiFi worked well, and the business center was convenient to use. I would stay there again, and recommend others to stay there as well.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, General Manager at Hampton Inn & Suites Tulsa South-Bixby, responded to this review, October 15, 2013
We are very happy that we were able to meet all of your needs during your stay with us. We appreciate your recommendation and look forward to seeing you again the next time you travel to Tulsa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United States
2 reviews
5 of 5 bubbles Reviewed September 30, 2013

I had a great stay at this Hampton Inn. Overall a very nice experience. The location of the hotel was great, right on Memorial in the thick of everything. The hotel itself did seem new. Very nice staff. I would stay here again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philip K, General Manager at Hampton Inn & Suites Tulsa South-Bixby, responded to this review, October 15, 2013
Thank you for your review and comments. We do appreciate all comments to help our staff take care of our guests. We would enjoy the opportunity to host you again the next time you travel to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bella Vista, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed September 28, 2013

As I Stated, noise was our only concern, from the air conditioner and the room above. However, overall, the hotel was very comfortable, the breakfast was very good, and the bed was the best and the linens very clean.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rod W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

This was my second time to stay at this hotel while participating with the Oklahoma Honor Flights. I was not disappointed with second stay. Rooms were clean, staff was great. Great location close to the Spirit Event Center. Would recommend.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank livesinthecountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tulsa South-Bixby

Property: Hampton Inn & Suites Tulsa South-Bixby
Address: 8220 E Regal Pl, Tulsa, OK 74133-6998
Phone Number:
Location: United States > Oklahoma > Tulsa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Tulsa
#8 Family Hotel in Tulsa
#15 Romantic Hotel in Tulsa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Tulsa South-Bixby 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Hampton Inn & Suites Tulsa South-Bixby hotel is located just 14 miles from downtown Tulsa and minutes from the burgeoning town of Bixby. Catch a production of Oklahoma! at nearby Discoveryland. Cheer on youth sports teams at Bentley Park Sports Complex, just minutes from our South Tulsa hotel or walk to an event at Bixby's premier venue, The Spirit Bank Event Center right next door. Commune with the animals at the Tulsa Zoo & Living Museum, and cool off at Big Splash Water Park or visit the Oklahoma Aquarium. Stay in a modern guest room or a spacious suite at this Tulsa hotel and enjoy a comfortable night on a clean and fresh Hampton bed(R). ... more   less 
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Also Known As:
Hampton Inn And Suites Tulsa South-Bixby
Hampton Inn & Suites Tulsa South-Bixby Hotel Tulsa
Hampton Inn Tulsa
Tulsa Hampton Inn

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