Had to travel for work and booked this through hotwire. I arrived at the hotel at 2:30 am. I know and understand that it is late and staffing is at a minimum. The bell hop came right down the escalator as I was entering and was very friendly. I went to the front desk and got my keys...and they didn't work. Now after driving for 10 hours and it being so late...my patience was frayed but I never ever act mean to people in the service industry. I went down...got keys reprogrammed and they still didn't work. Eventually I got into my room. The lobby is very nice and updated.
There are good and bad parts to the room.
Good: The bed was comfortable. The TV was nice (although never turned it on). Thats it.
Bad: The closet doors were coated in dust. The towels had stains. Not exactly a clean room. If you are operating a Quality Inn or a Ramada...these are things you may look over. Not a Hyatt Regency.
I was glad it was only for the one night. You would think a hotel that advertises itself as a 4 star hotel would at least try to live up the standard they have set themselves at. When I return to Tulsa...I will not choose this hotel again nor would I reccomend it to anyone.More
- Free Wifi
- Free Parking