My mother, aunt & I recently stayed at the Candlewood Suites - Tulsa & had a very pleasant experience due to the above & beyond help of the staff. Every single person that we met greeted us with friendly smiles. The most helpful of all was Ailie Alpers, the daytime front desk supervisor.
Because of disabilities, I can't sleep in a bed, so Ailie made sure that a recliner - a must-have for me - was put in our room.
When I told Ailie that, being unfamiliar with the area, we needed suggestions for a nice place to go for lunch, she got with the marketing director & put together a great list of suggestions for us.
We had several other special needs during our stay & Ailie and company promptly & courteously filled every one.
And when after we'd left (but were still in town) my mother discovered that she'd lost her ring, Ailie immediately got with the housekeeping staff to start a search for it. When it was found, Ailie called various numbers until she tracked me down, so we were able to zip back to the hotel to pick up the ring.
With such a friendly & helpful staff, clean rooms & (so I'm told my my mother & aunt) comfortable beds, I can easily recommend this hotel with a smile :)
- Official Description (provided by the hotel):
- The Newly Renovated, Award Winning Candlewood Suites Hotel Tulsa is a premier EXTENDED STAY HOTEL. With our location just off Highway 169 & 71st street, you'll find our access to the area's restaurant and retail shopping a prime spot, top that off with great shopping at Woodland Hills Mall, which is minutes away. Full suites & kitchens await you at the hotel, along with free wireless high speed Internet access; the 'Candlewood Cupboard'-an in house 24-hour convenience store; free exercise room; free guest laundry and our 24 hour free business center are a hint of the some of the amenities we offer to make sure you nestle in and make our place home while you are away. The hotel's accessible to lots of Tulsa's major corporations like American Airlines, The Williams Companies, Cancer Treatment Center of America, St. Francis Hospital, Southcrest Hospital, Tulsa Heart Hospital, Cox Communications, and State Farm. Other attractions include The UMAC Center, Oral Roberts University, The Mabee Center, Rhema Bible Training Center, University of Tulsa, Expo Fair Grounds, BOK Center, Oklahoma Aquarium, Jenks Riverwalk Crossing, Tulsa Drillers, Philbrook Museum, and the Bass Pro Shop in Broken Arrow. ... more less
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