Food - As expected, it never changes EXCEPT when you ask for double meat; they apparently don't pass along that they should still stack meat one slice at a time...just twice as much.
Cleanliness - As expected, the bathroom and soda fountain area ALWAYS need help.
Service - lacking...it's a TURNOVER thing.
Price - decent.
Patrons - Definitely a mixed crowd; blue/white collar.
Employees just don't get it anymore...they don't give a damn about treating the customer to a nice experience. They aren't worried about the owner's bottom line...why should they? The employee is bound to leave in the next few months anyway.
Good food but I think that I'll stick to the better customer experience I ALWAYS receive at Firehouse. BUT if you are dead set on eating here and there are two of you, then I would highly suggest buying a foot long sub with double meat, load up on the toppings, get the meal and split it...it'll save you a little $.
The parking lot - smart move says to park AWAY from the front of the store...speaking as a former truck driver so trust me.
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