We arrived at 11:18 on a Saturday. They open at 11:00. We stood in the front, waiting on a hostess. There was no one there to seat us. We stood there for 7 minutes waiting just to be seated. There was a group of women toward the back of the restaurant with nametags. A few glanced our way a couple of times, but no one bothered to greet us.
We went next door to Cheesecake Factory and had a great lunch with great service.
If they care as little about their food as they do their service, I would never go here.