My wife and I arrived on Saturday June 29th around 7:20 pm. We stood alone at the entrance to be seated for about 5 minutes when my wife said "lets look at the menu and decide so we will save time when we are seated". Another 5 minutes past when a lady finally ask if we had been waited on, with our 'no' response she said she would be right back. After another 5 minute wait she returned and escorted us to a booth then disappeared. When we sat down the seats and table were soaking wet, now we have wet pants and wet arms. After we sat there for about 5 minutes or so, our waitress sat some chips and salsa down and tried to walk away, my wife said "ma'am we know what we want", the waitress said "ok, I'll be right back". Another 7 or 8 more minutes past, we ate almost all the chips, when she returned and ask what we wanted to drink. I said water, then my wife once again said "ma'am we know what we want to order", the waitress once again said "ok, I'll be right back". Now if they were busy we could possibly understand this behavior, but they were about half full. Another 7 or 8 minutes past as our mouths were getting about as dry as a corn chip, when she came back with our water. At that point my wife once again said "we know what we want to order", and again the waitress said "ok, I'll be right back". My wife looked at me after a long drink of water and said "lets go", she got up and walked out. I am in my 50's and have never seen any type of customer service such as this. I wanted to stop and chat with the manager but I never have had to do that and not sure what good it would have done other then venting, and you can believe me when I say 'they wouldn't have wanted to hear what I had to say that night'. I'll never know if they have good food but I know that that night they had bad service.
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