3/27/14: Wow. This place has gone down the tubes.
went in at 1:18 pm. Food was NOT good, cooked under a heatlamp WAY too long..refries & rice were CRUNCHY! Fish tacos were not fresh at all, BEWARE! Mgr woman, who did not identify herself & who we did not request, came to our table and was rude, condescending & patronizing. She said "I'm sorry you didn't like it," then when We attempted to tell her just what was wrong, she ACTUALLY SAID, emphatically: "For the LAST TIME, I apologize." ACTUALLY, it was her FIRST 'apology.' The first comment was made in the vein that it must be our fault that we just didn't 'like' the food. I looked at my boyfriend & asked, "Did she really just say that?" He was so disgusted with her attitude that it changed the dining experience from just another underpar food service to a completely UNACCEPTABLE 'management' interaction/assault on our 'good taste,' earning her a report to the corporate office via phone PLUS in WRITING to be sure that they are aware of her representation of their company.
Not that we'll EVER set foot in that place again, after YEARS of decent meals & service(out waitress was GREAT, BTW).
Way to go, you HORRID broad. You just RUINED that restraunt's reputation. No more company parties for you, W o w.