Hotel is near the Tulsa airport, just off 244. On arrival we noted that the lobby area was attractive and the clerk was pleasant. Room 214, upstairs. Along the corridor I noticed the carpet had not been vacuumed in some time and remained that way during our 4 day stay. Room was nicely furnished but the mini-fridge was not functioning (noted to the clerk within minutes of our arrival). Clerk stated she would make note of it to maintenance. Breakfast area is small and a limited variety of items. First morning (7:30 AM) no coffee, no milk for cereal (wife found a container in the storage room fridge), no orange juice. After our day out we returned around 4 pm and mini fridge still not working. Contacted Chad at front desk, within minutes he brought up a working fridge (stated it was already cold) and installed for us. He said the owner does the maintenance but was not there. Second morning (7:45 AM), no milk at breakfast, could not find any in the storage room, one coffee pot empty. No plastic knives for waffle's or toast spreading(again searched store room and cabinets and found a package and I replenished the knives). Returned to shower before going out for the day. Shower head connection was put on wrong and water sprayed back out onto the wall, apparently had been doing this for some time as the paint had peeled off due to water. Water flowed down the wall behind the shower and out of on the floor. We returned in the afternoon, checked the mini fridge where we had placed soda before we left and found that it was TOO cold, froze the cans causing one to explode all over the inside of the fridge. We contacted a housekeeper, got a few rags and cleaned up the mess.
Only one individual manning the desk and trying to keep the breakfast area stocked, which led to a lack of items being either replenished or stocked for replenishing in the first place. The staff was very helpful (Thanks Chad) but the facilities are not well maintained. My wife and I would not return to this hotel in the future.
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- Also Known As:
- Country Inn Tulsa
- Tulsa Country Inn