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“Relaxing Room”

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SpringHill Suites Tulsa
Ranked #33 of 108 Hotels in Tulsa
Certificate of Excellence
Miami, Oklahoma
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Relaxing Room”
5 of 5 bubbles Reviewed May 2, 2014 via mobile

Modern tranquil rooms. Full set up small king suite for a good price. Room includes desk, microwave, fridge, king size pullout sofa. Very clean. No hot tub in pool area but we were able to use the one next door 100yds away. We would definitely stay here again.

Stayed May 2014, traveled as a couple
Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review, May 4, 2014
Thank you for staying at the Springhill Suites Marriott here in Tulsa. It was our pleasure to have you as our guest. I am very pleased you enjoyed your stay. We greatly value your business and we look forward to a quick return. We hope we are now your "Home away from Home"

Gary Frias
General Manager
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141 reviews from our community

Traveler rating
    70
    40
    23
    5
    3
See reviews for
53
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10
32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Tulsa, Oklahoma
1 review
5 of 5 bubbles Reviewed April 28, 2014

Incredibly nice and outgoing staff. My husband has terrible health problems with mold and allergies. The rooms were very clean and my husband had no breathing problems at all which means there is no mold in the building. He is hyper sensitive. We have had visited the hospital at times because of mold in a building, but he actually improved during out stay. The Manager, Gary, is very professional and personable. He treated his staff very well and with respect. He seems to be a genuinely happy person which makes an impact on the overall feel of the hotel. We did use the indoor pool during our stay and found the pool, decking, and furnishings to very clean and mold free. I have a family of "polar bears" which can take cold water with ease. Myself on the other hand cannot take cold water at all. I found the pool to be at a refreshing temperature. It was not too cold, but warm enough for me to enjoy. However, it was not too warm not to be refreshing. We loved our stay. The staff and atmosphere we experienced during our stay made for a weekend we will never forget. Thank you so much!!

Room Tip: We were impressed with the quiet of the building. I don;t know if there is a better room. You coul...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review, April 30, 2014
It was great to meet you and your Husband during your visit to Tulsa. Your feed back is greatly appreciated and I am delighted know that you really enjoyed your stay with us. I hope to see you again when your travels come back to Tulsa. Thank you again for making the Springhill Suites your "Home away from Home" and it was my pleasure to service you!

Gary-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Churchville, New York, United States
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 10, 2014

Our family stayed at the SpringHill Suites Tulsa on New Years Eve 2013 and checked out the morning of New Years Day 2014. We especially appreciated Brittani at the front desk, who was friendly, helpful and attentive. This was PK's first day in the breakfast area and she went to great lengths to accommodate our dietary concerns. We are grateful to the hardworking staff, who apparently have been extensively trained in customer service. The room was comfortable, with a sleeper sofa in the living area and a desk in the kitchenette area. Everything was clean, spotless, maintained meticulously. The rooms were well equipped and included a Book of Mormon (what else would you expect in a Marriott property?). The only complaint I have would be directed at the architect who designed a hotel property with only one elevator. On a positive note, the hotel is located near several restaurants and very close to major highways. All this at attractive rates.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review, April 30, 2014
Thank you for sharing your recent experience here at the Springhill Suites in Tulsa. It was our pleasure to have you as our guest and we we greatly appreciate your business. PK is just an amazing person with a heart of gold. She is a special treat for those who have had the opportunity to service you during breakfast hours. We hope to see you and your family once your travelsc com back to Tulsa.

Gary -General Manager
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Bristow, Oklahoma
1 review
5 of 5 bubbles Reviewed January 5, 2014

We (my wife and two girls) really enjoyed our stay at this hotel. We had an issue at check in because we used priceline. However the girl at the front desk took care of us. We also loved breakfast because of the lady (PK) taking care of that area. PK is awesome see made our morning. The only complaint I have there was not a hot tub and the pool was cool. The rooms were great and the location is perfect.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1969Sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review, April 30, 2014
Thank you for your feed back and it was great to have you as our guest. With our Renovations we look forward to having you back at the Springhill Suites Tulsa to see our new hotel. I will share your kind words with PK my breakfast attendant who loves to entertain during her breakfast shift.

Best regards,

Gary- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed January 2, 2014 via mobile

Several years ago we stayed at SpringHill Suites in Broomfield, Colorado and it was great! Not impressed with this one at all, in comparison. Stayed because of location (near family), but won't be back again next visit. Uncomfortable bed(s), tiny toiletries, maid service spotty, run down bathroom. However, Denise at the front desk is gracious and PK in the breakfast area starts the day off with a smile. She's a crack-up! If you're traveling alone and there for a night or two you might be ok. If traveling with a family and there for several nights, not so much.

Stayed December 2013, traveled with family
Helpful?
Thank Loveagoodvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review, January 3, 2014
Thank you for your feedback regarding your recent stay with us. I am very dissapointed to hear you had a uncomfortable bed and I am not sure if we had the opportunity to offer another room to find that perfect room to ensure a comfortable stay. Our standards are to put one of each of our Paul Mitchell Bath Brand products in our guest room however it is our pleasure to always accomodate your needs and give you more upon any request. I am pleased that our staff did provide great service to you and I do hope you give us another opportunity to have you as our guest at the Springhill Suites Tulsa. Again, thank you for your feed back and Happy New Year! Gary- General Manager
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Albuquerque, New Mexico
2 reviews
5 of 5 bubbles Reviewed December 28, 2013

We stayed here over Christmas and thoroughly enjoyed our time there. The staff was helpful and friendly with guests and with each other. We hated to leave them. The hotel had been renovated since the last time we stayed there 3 years ago and was clean and beautiful. The beds were comfortable. The breakfast was what you'd expect from any hotel and if we asked for anything extra and it was available, they immediately gave it to us. Free coffee and hot water all day. We'll stay there every time we go to Tulsa. Many restaurants in the vicinity as well as a Target, grocery stores, convenience stores and other places of business near by, as well as a movie theatre across the street. Perfect location. Although I marked Room Service as Excellent, they don't have food room service that I know of. Everything they did was excellent.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BHDIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review, January 3, 2014
Thank you for spending the Christmas Holiday at the Springhill Suites Tulsa. It was great to host your family and I have shared your comments with my staff in which they will greatly apprechiate. We hope to see you again when your travels come back in this direction. Happy New Year and see you in 2014-Gary- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed December 12, 2013

Not sure how this place stays in business. Horrible staff, dirty room (sheets hadn't been changed), paper-thin walls -- impossible to get a good night of sleep. Free breakfast was lame. My recommendation: go anywhere but here.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary F, General Manager at SpringHill Suites Tulsa, responded to this review, December 16, 2013
Thank you for taking the time to respond regarding your recent stay with us. I wanted to apologize for any inconvenience to you and your family. Based on your comments it would be my pleasure to hear more details if you can provide them to me via e-mail at gary.frias@marriott.com. I take great pride in my staff and service and this is very rare to hear comments of this degree so your feed back would be most grateful. I do thank you for your business and Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Tulsa

Property: SpringHill Suites Tulsa
Address: 11015 East 73rd Street, Tulsa, OK 74133
Phone Number:
Location: United States > Oklahoma > Tulsa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Tulsa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Tulsa 3*
Number of rooms: 76
Official Description (provided by the hotel):
Discover the superior value and service of Spring Hill Suites. At Spring Hill Suites Inn we guarantee a comfortable stay suited to any business or leisure traveler's budget. In addition, we are one of the most conveniently located hotels in Tulsa, OK with easy access to Woodland Hills Mall, Bank of Oklahoma (BOK) Center, Oral Roberts University & Cancer Treatment Center of America. We are walking distance to several popular Tulsa restaurants. Road-weary business guests will find our Tulsa, Oklahoma lodging a smart fit: free and reliable high-speed Wi-Fi, business center and spacious rooms equipped for work and relaxation. Start each day with a free hot breakfast, and wind down each evening with a dip in the indoor pool. Require assistance? Our Friendly service staff is happy to help. For hotels in Tulsa, OK near Woodland Hills, make the favorite choice: Spring Hill Suites Tulsa ... more   less 
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Also Known As:
Springhill Suites Tulsa Hotel Tulsa
Tulsa Springhill Suites

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