The hotel itself is well finished however the property is not very well managed.i arrived at 6.10pm, obviously there was an event being held in the hotel and there was a line of 20 people waiting to check in. The check in agent was doing her best to attend to both people checking in aswell as guests requiring other services however the underlying problem was the bad planning on the managements behalf of having only 1 employee at the desk on an already very busy midweek night.
My priority club platinum and Ambassador status is of no benefit as no one else is available to help at check in.
It's been 30 mins, I still haven't been able to be seen as I stand and write this review on my Iphone
For such a well finished hotel it has been let done by a poor management team.
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- Also Known As:
- Holiday Inn Hotel And Suites Tulsa South