rooftop bar: i attended a birthday party, solo, and was charged a "large party gratuity" on top of the more-than-gracious tip that i left. called manager and was "told" it would be refunded. called back two weeks later - after it had not been refunded - and was told by a very rude manager that 'judging from my tab, that i was a large party" and she claimed that as i was rude, ( and eventually i had to be to get a word in edgewise ), that she would not refund that gratuity.
i'm checking with others, but am certain that they charged everyone that night this 'gratuity'.
the view is not that great anyway, as the obstructing cement railings are as high as their prices.
service area at bar is small, prices are high, and apparently the management does not care about their guest complaints. save your money and find another place.
oh, and check your bill closely !!!
- Official Description (provided by the hotel):
- Built in 1925, The Mayo Hotel was the place to be in Tulsa. Famous or not, our guests receive the superstar treatment they deserve. With 102 hotel rooms, we have more suites than standard rooms - and when we say standard, we mean spectacular. Room sizes from 500 square feet and up, there is plenty of room in this historic building to spread out. Be sure to visit The Mayo Museum and learn about our famous past and our promising future. ... more less
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