Horrible hotel! Room was dirty. Bathroom was dirty. Bedding had cigarette burns in it. Horrible mattress. Shower would not drain. Two lights in the room did not work. I told the front desk & they did not care.
BestWestern.com
Booking.com
I had pretty high expectations of this hotel since Wyndham has a stellar reputation. However, I felt that the bathrooms/guest rooms did not really meet those standards. The grouting around the bathtub needs replaced
as it was mildewed, and the bathmat was cracking on the edges and looked old. (I would expect this in a mom and pop $45/night motel, but not what is supposed to be a 4 star hotel). Towels and bedding clean, but there were black marks on the coverlet/bedspread. Used notepaper still in drawers of
bedside table and desk. The room refrigerator was clean. And the balcony area opens into the interior alcove, but the carpeting had not been vacuumed and still had what appeared to be crackers/cookie crumbs all over it. Housekeeping apparently is struggling with keeping up their duties.
That said, the service at the front desk and any of the staff I met directly during my 4 day stay were very cordial and helpful. The meeting room where we were having our function was set up well, and the water, tea, coffee and cookies were kept replenished the entire stay--the coffee was always hot, too. (I only made a trip to Starbucks once because the hotel's coffee was very good!)
My friend who had stayed at this facility before commented that the quality seemed to have declined.
We took our granddaughter to Stillwater for an overnighter during Spring Break and stayed at Wyndham Garden. The reviews rated it as good, but we were a bit skeptical because of the very reasonable rate, especially compared to other 3-star hotels in the area. We were pleasantly surprised! The staff was friendly and efficient. Our room was very clean and comfortable, and we had a balcony, which was fun. We enjoyed the pool and hot tub, and the breakfast was good. It exceeded our expectations! We plan to stay there again in the future.
For the value this was over all good. The kids loved the indoor pool. The rooms were nice and clean. I have two compliants. The wall outlet in the bathroom was well used so my curling iron and hair dryer cords wouldn't stay plugged in. Also our neighbor was very loud from two to four in the morning. Very disrespectful. Other than that we had a good stay.
