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“Clean rooms”

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Hampton Inn Shawnee
Ranked #1 of 9 Hotels in Shawnee
Certificate of Excellence
Shawnee, United States
1 review
“Clean rooms”
3 of 5 bubbles Reviewed August 26, 2013

The rooms were clean, the breakfast pretty nice. The staff was inattentive. I arrived around Midnight after driving all evening and the front desk employee was away for approximately 15 minutes. I waited, and waited, and waited... no apology was given.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Keith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Shawnee, responded to this review, August 28, 2013
Dear Keith,
Thank you for your feedback on your recent stay at the Hampton Inn Shawnee. I'm sorry that you had to wait to check-in and that no apology was given. I assure you I will address this issue with my staff. I hope that you might offer us another visit in the near future to show you the level of service of which we are capable.

Sincerely,
Lance D.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

357 reviews from our community

Traveler rating
    198
    100
    38
    13
    8
See reviews for
123
78
28
93
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Newkirk, United States
1 review
5 of 5 bubbles Reviewed August 24, 2013

Upon arrival, the hostess was very helpful and kind. The smell of cookies was in the air, and my stay was excellent! I plan on staying here again when traveling for business! It is also close to shopping centers, restaurants, and right off the interstate for easy travel.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Theresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Shawnee, responded to this review, September 17, 2013
Dear Theresa S,
Thank you for taking the time to share your thoughts with us. We are very pleased that your stay was comfortable. If we can be of any assistance booking your next trip to Shawnee, Please let us know. It is our pleasure to serve you.

Sincerely,
Teresa C.
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Jacob, United States
1 review
2 of 5 bubbles Reviewed August 22, 2013

Poor amenities and over priced rates for what should be a quality stay. Overall this Hotel is typical to a two star hotel or less. Will not stay at this hotel again . Paying over $150.00 a night and the amenities for customers is non existent.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Garry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Shawnee, responded to this review, August 26, 2013
Dear Garry O,
Thank you for your review of the Hampton Inn Shawnee. I apologize you found our rates to be high. We work hard to monitor our rates and stay competitive with other hotels in the area. I do hope that you might give us another chance to impress you.

Sincerely,
Lance D.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tahlequah, United States
1 review
3 of 5 bubbles Reviewed August 21, 2013

Overall, hotel wasn't anything special. Front desk weren't rude, but not exactly helpful either. Internet was very slow. On occasion it froze up. The bright side is the breakfast bar worker was very polite. Downside was the housekeeping. Never got more conditioner or kleenex when out

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jacqui C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Shawnee, responded to this review, August 23, 2013
Dear Jacqui C,
Thank you for taking the time to review our hotel. I apologize we did not provide you with the experience you expected while staying with us. We appreciate and will use your feedback to correct the issues you experienced during your stay. We hope you give us a chance to make things right and try the Hampton Inn Shawnee again next time you find yourself in the area.

Sincerely,
Lance D.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dayton, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 15, 2013

The hotel staff was very friendly, and the hotel is very nice. easy location off of freeway although on and off ramps are kind of confusing. Nothing really outstanding, but nothing to complain about. We didn't use the pool or exercise facilities so I can't really comment on them.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Shawnee, responded to this review, September 17, 2013
Dear J K,
I want to thank you for your review of the Hampton Inn Shawnee. Without guest feedback we cannot improve our services. I'm so pleased to hear that you enjoyed the cleanliness of your room and the hotel. We take great pride in our hotel and I am glad that it shows through to our guests. If you should find yourself back in the area I invite you to once again be our guest.

Sincerely,
Teresa C.
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 6, 2013

...but this property delivers below the experience I have had at other Hilton/Hampton properties. It is probably due for a complete renovation. Some issues with systems/maintenance. Convenient for the area, not many other quality options...this would be towards the top if you HAD to stay in Shawnee.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Shawnee, responded to this review, August 7, 2013
Dear David,
Thank you for your review of the Hampton Inn Shawnee. I'm sorry that we did not exceed your expectations while you were here. If you are ever in the Shawnee area again I do invite you back so that we can change your mind.

Sincerely,
Lance D
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Hall, United States
1 review
5 of 5 bubbles Reviewed August 2, 2013

We were in Shawnee, OK to visit with children and grandchildren in the area. The hotel management and staff were extremely friendly and courteous. AARP rate was quite reasonable. Room was clean, there was coffee available in the lobby all the time and the internet was fast. When I told them that the pool water was freezing, they attempted to fix the problem and upon finding that they couldn't change the temperature, they refunded us the price of a night's stay for our "inconvenience", even though I told them it wasn't necessary. Nicest hotel stay that I've had in a while.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Shawnee

Property: Hampton Inn Shawnee
Address: 4851 N Kickapoo Ave, Shawnee, OK 74804
Phone Number:
Location: United States > Oklahoma > Shawnee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Shawnee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Shawnee 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Conveniently located just off I-40, the Hampton Inn Shawnee hotel is situated near the Shawnee Mall and close to numerous dining and entertainment opportunities. Whether you're touring lavender farms or vineyards, strolling through museums or shopping malls, the possibilities are endless when you visit our hotel in Shawnee, Oklahoma. Whatever your pleasure - from historic attractions to outdoor activities and upscale city entertainment - there's something for everyone to enjoy. Unwind in a spacious guest room and enjoy modern comforts to help you feel at home. Surf the web with free internet access. Upgrade to a king executive room for extra space and relax with practical amenities such as a microwave and refrigerator. Enjoy great value at Hampton Inn Shawnee, with unexpected delights such as our heated indoor pool and modern fitness center. Catch up with work in the well-equipped business center or print last-minute boarding passes using free print services. ... more   less 
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Also Known As:
Hampton Inn Shawnee Hotel Shawnee
Shawnee Hampton Inn

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