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“Located in an industrial part of town...” 2 of 5 bubbles
Review of BEST WESTERN Sand Springs Inn & Suites

BEST WESTERN Sand Springs Inn & Suites
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BEST WESTERN Sand Springs Inn & Suites
Ranked #1 of 3 Hotels in Sand Springs
Certificate of Excellence
Argyle, Texas
1 review
“Located in an industrial part of town...”
2 of 5 bubbles Reviewed June 29, 2014

Frankly I am surprised about the reviews for this hotel. While the hotel itself is kept well, it is located in a highly polluted industrial part of town - it smells awful outside and there is a lot of smog. I went to stay there on vacation while visiting a family member in Sapulpa and was highly disappointed in the location of this hotel. I feel it is important to know that this is not a vacation spot at all!!! I stayed by myself with my small child, and felt uncomfortable in the general area.

The hotel staff was very nice, and the hotel was kept clean.

Stayed June 2014, traveled with family
Helpful?
Thank Tonya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review, July 7, 2014
Thank you for your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 918-245-4999.


Sincerely,

Bobby Gheewala
General Manager
BEST WESTERN Sand Springs Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    38
    25
    16
    4
    4
See reviews for
31
25
6
13
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Haugan, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 22, 2014

Stayed one night. Got rooms for all our crew about 8 rooms. All rooms are very clean and nice. The staff is excellent, they have been great to our crew, made the stay away from home like home to them. I would recommend this motel to everyone. They are a 100% great.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Montana611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review, July 7, 2014
Thank you for your recent stay at our hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 918-245-4999.



Sincerely,

Bobby Gheewala
General Manager
BEST WESTERN Sand Springs Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
3 of 5 bubbles Reviewed June 9, 2014 via mobile

We stayed one night at this place. It was a nice place to stay with no outstanding features. The breakfast was good and our room was pretty clean. Liked the mini fridge that was in the room. I would stay there again if we are down that way.

Stayed June 2014, traveled with friends
Helpful?
Thank mlh7933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review, July 7, 2014
Thank you for your recent stay at our hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 918-245-4999.



Sincerely,

Bobby Gheewala
General Manager
BEST WESTERN Sand Springs Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sand Springs, Oklahoma
1 review
3 of 5 bubbles Reviewed June 5, 2014

The manager was rude and cussing in front of my child. When asked about my discount he refused to give it to me. He was discussing other guest room rates and how much they were. He did all of this in front of my child and another hotel guest. He told me that they raised the rates of the room because there was a concert in town.

  • Stayed June 2014
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank mickey0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review, July 7, 2014
Thank you for your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 918-245-4999.


Sincerely,

Bobby Gheewala
General Manager
BEST WESTERN Sand Springs Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United States
1 review
5 of 5 bubbles Reviewed May 29, 2014

The room was very clean and the atmosphere was quiet for sleeping even though it was entirely booked. The hotel convenient by being so close to the wedding we were attending. We would definitely stay there again.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Cindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review, July 7, 2014
Thank you for your recent stay at our hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 918-245-4999.



Sincerely,

Bobby Gheewala
General Manager
BEST WESTERN Sand Springs Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midland, Texas, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed March 31, 2014

Parking was tight, no elevator, NO PETS, breakfast typical motel eggs must be powered didn't taste very good. Rooms were clean and up to date a few restaurants close by. While we were staying there another crew had been staying there for quite some time and they were given notice that their rates were going to double by the end of the week.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review, July 7, 2014
Thank you for your recent stay at our hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 918-245-4999.



Sincerely,

Bobby Gheewala
General Manager
BEST WESTERN Sand Springs Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
azle, United States
1 review
4 of 5 bubbles Reviewed February 25, 2014

I was impressed with location. they need to work on hospitality. I didn't get points for my stay. nor even asked if I was a member, I would stay again. however, hope that it will be better. . I have faith ii\n BEST WESTERN>

  • Stayed February 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Bobby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby G, General Manager at BEST WESTERN Sand Springs Inn & Suites, responded to this review, July 7, 2014
Thank you for your recent stay at our hotel.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 918-245-4999.



Sincerely,

Bobby Gheewala
General Manager
BEST WESTERN Sand Springs Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Sand Springs Inn & Suites

Property: BEST WESTERN Sand Springs Inn & Suites
Address: 211 South Lake Drive, Sand Springs, OK 74063
Location: United States > Oklahoma > Sand Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Sand Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sand Springs Inn & Suites 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Stay at this recently renovated BEST WESTERN Sand Springs Inn & Suites located west of the BOK Center downtown, truck parking available. Welcome to the BEST WESTERN Sand Springs Inn & Suites located in the Tulsa suburb of Sand Springs, just west of Downtown Tulsa. Hotel guests will be conveniently near the Tulsa Convention Center, Discoveryland, the BOK Event Center and the Gilcrease Museum. Oklahoma University and Oral Roberts University is also nearby. The Tulsa International Airport is just ten miles from the hotel. The BEST WESTERN Sand Springs Inn & Suites proudly offers 52 spaciously appointed guest rooms. Each room features cable television with Showtime(R), free high-speed Internet access and a coffee/tea maker. Guests will wake each morning to a delicious complimentary full hot breakfast buffet. This Sand Springs hotel's additional amenity includes an outdoor swimming pool. The BEST WESTERN Sand Springs Inn & Suites is close to a variety of activities and attractions including taking a leisurely drive along the historic Route 66, Discoveryland, Hallett Race Track, Big Splash Water Park, Tulsa Zoo, River Walk, or enjoy upscale shopping at Utica Square. This Oklahoma hotel also frequently hosts guests attending the Chili Bowl, Tulsa Run, Tulsa Gun show, and local area events. For superior customer service and a convenient location in Sand Springs, book your reservation at the BEST WESTERN Sand Springs Inn & Suites today. Enjoy your stay! ... more   less 
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Also Known As:
Best Western Sand Springs
Sand Springs Best Western

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