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“Sad but true!” 2 of 5 bubbles
Review of Comfort Inn & Suites

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Comfort Inn & Suites
Ranked #4 of 5 Hotels in Pryor
1 review
“Sad but true!”
2 of 5 bubbles Reviewed February 10, 2012

The staff was friendly but the service sucked! Pool/spa was broken the whole time we stayed! No dryer! Food was yuck! When we first arrived they put us in a dirty rm. The second room was decent but still no prize winner!! Pool/spa room smelled nasty like mold! wish I had know this before our stay!!

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank itgirl2239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnandsuitesp, Webmaster at Comfort Inn & Suites, responded to this review, July 30, 2014
Dear Guest,

Thanks for your comments. I’m sorry that we could not satisfy you better during this stay. I apologize for any lapses. Fortunately, we’ve changed and improved the hotel in many ways since your stay and sincerely believe we’re serving guests like you better than ever before. I hope you’ll come see for yourself how we’re better than ever.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    12
    5
    8
    12
    8
See reviews for
15
11
1
10
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Bloomington
Level Contributor
112 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed February 6, 2012

We stayed at this property before Christmas. The property is located across the highway from a major freight train track with several long freight trains with their whistles coming by throughout the night so I would not great for a comfortable night's sleep unless you are okay with train noise. The property itself is okay. The wireless internet did not work anywhere in the building. The clerk said some people on the first floor could get access and others come down to the lobby to access and then go back to their room on the second or third floor. I would not stay again.

Room Tip: If you stay here hope that train noise in the rooms on the back side of the hotel are not as bad. W...
See more room tips
  • Stayed December 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnandsuitesp, Webmaster at Comfort Inn & Suites, responded to this review, July 30, 2014
Dear Guest,

Thanks for your comments. I’m sorry that we failed to completely meet your needs. We have made significant improvements since the time of your stay that address many of these issues, and you can be sure the free wifi works fine now. We look forward to having you with us again so you can see how we’ve changed for the better.

Sincerely,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Pryor hotels

Bryan, Texas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed January 30, 2012

I stayed here for a week with my husband while he was working in the Pryor area.

Pros: Good breakfast, reasonable weekly rates, plenty of hot water, clean rooms.
Cons: Wifi worked some days and some days it didn't, pool was closed a lot?, workout room was locked at 3pm and my key wouldn't open it, they have a guest laundry area, but the dryer was out of order (and was 3 months ago when my husband first came here),rooms have been upgraded in the past 3 months (new, nice tvs, new paint), but the first day our room reeked of paint and we had to sleep with the window open.

This hotel has great potential if only the people in charge would, well, take charge, and make sure little things are taken care of. If they're going to advertise the pool, workout room, guest laundry, and wifi, they need to do their job and make sure those things are up and running at least 95% of the time. I was pretty disappointed. Its was obvious that these problems were due to laziness on the management's part.

  • Stayed January 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank SM4312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnandsuitesp, Webmaster at Comfort Inn & Suites, responded to this review, July 30, 2014
Dear Guest,

Thanks for your comments. We’ve taken this feedback to heart and have made many changes. I’m sorry that we did not completely meet your needs, but I’m glad to say that we’ve made a number of improvements that allow us to satisfy guests better than ever since the time of your stay. I hope you can visit us again soon to see these for yourself.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed January 22, 2012

I first noticed the stains on the carpet, then the hairs around the bathroom floor and in the drawers. I checked for clean sheets and found clean sheets and pillows but very old stained mattress. The holes in the blankets didn't bother me as much as the humming refrigerator. I would have checked out had it not been so late. The staff was friendly. I would recommend staying on the North side of Denny's at the other hotel.. HI.

Room Tip: Go to the Holiday Inn Express.. Much better.
See more room tips
  • Stayed January 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank carie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnandsuitesp, Webmaster at Comfort Inn & Suites, responded to this review, July 30, 2014
Dear Guest,

Thanks for your comments. We’ve improved the hotel significantly since your stay, and the issues you mentioned have been resolved. I’m sorry that we could not serve you better during your stay and sincerely hope you will try us again soon to see how we’ve changed and improved. Our goal is and always has been 100 percent satisfaction.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coopersburg, Pennsylvania
Level Contributor
650 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed December 19, 2011

The Comfort Inn in Pryor is a decent place to end up after a day of business in that town. It is close to a few decent places to eat, the room was clean, the staff friendly, and you can get a few free bites there to start your day.

Room Tip: I stayed on the first floor at the end of the hallway facing the front of the building. It was a nic...
See more room tips
  • Stayed December 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank wkrupa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niki S, Front Office Manager at Comfort Inn & Suites, responded to this review, May 18, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Nicole Shelton
Asst. GM
Comfort Inn
918-476-6660
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, New Hampshire
Level Contributor
140 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed December 11, 2011

Five years ago, this hotel was just fine. Now, it's tired. Everything needs to be refurbed. Disappointing.

  • Stayed December 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank StanRuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnandsuitesp, Webmaster at Comfort Inn & Suites, responded to this review, July 30, 2014
Dear Guest,

Thanks for your feedback. You’ll be pleased to know that this hotel has been changed and improved in a number of ways since your stay. We’re now better than ever before. I sincerely apologize that we fell short of your needs during this stay and hope you will try us again soon to see how everything’s nicer now.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
219 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed August 31, 2011

Hotel was new and clean. Sleep was disturbed by trains roaring past all night. Denny's next door. Breakfast was usual fare with hard-boiled eggs and sausage swimming in grease and no fruit. Would have been OK but for the trains.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank den979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortinnandsuitesp, Webmaster at Comfort Inn & Suites, responded to this review, July 30, 2014
Dear Guest,

Thanks for the comments. I’m sorry we did not exceed your expectations, but I hope you’ll soon try us again. We’ve changed and improved in many ways since your stay, and you’ll be much more satisfied if you stay again. We would welcome a return visit from you so you can see that we’re better than ever before.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 307 Mid America Drive., Pryor, OK 74361
Phone Number:
Location: United States > Oklahoma > Pryor
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Pryor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
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