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“Friendly and clean hotel!”

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Holiday Inn Express Hotel & Suites Pauls Valley
Ranked #4 of 11 Hotels in Pauls Valley
Reviewed May 11, 2012

Check in extremely quick and friendly! Very close to Braums, other restaurants and Walmart

  • Stayed: April 2012, traveled with family
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Thank Oklah0magal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 - 41 of 42 reviews

Reviewed May 11, 2012

We check into this hotel May 7, 2012, after hotwiring to get the best rate. After the receptionist figured out we had used hotwire, she was extremely rude, short and rather sarcastic.
Other than this, the hotel was very clean, great hot breakfast and courteous morning manager.
Not sure what the problem was with the nighttime receptionist...it is not any $ out of her pocket whether someone hotwires or not.
Only three hotels in this city so one does not have much choice in prices.

  • Stayed: May 2012, traveled with family
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Thank bonnie2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Fort Worth
1
Reviewed February 8, 2012

I have almost no complaints about this particular hotel. Everyone on staff was pleasant (Francie was especially nice and helpful in many ways), the hot tub was the perfect temperature and always available, the location is super easy, and the room/bed was very nice and comfortable (frig and micro came in very handy). My bigger negative is about hotels in general. I think 100.00 is too much for one night even at this type of hotel. The other negative could be easily corrected by putting out fresh fruit and changing it out when it's not fresh and doesn't look appetizing anymore. And that all-in-one pancake maker that shoots pancakes out in less than a minute is the BOMB!

  • Stayed: January 2012, traveled with friends
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Review collected in partnership with cheaprooms.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2011

I cannot say enough about our positive experiences at HIE in general and the Pauls Valley location specifically. My husband and I stayed at the HIE on our way to and from St. Louis in July. Our first experience was with Michela. She was helpful, courteous, cheerful, and made our stay a pleasure. We left the next morning, well nourished and had a fitful nights sleep. Love the Beds! Nearing St. Louis, we remembered that we had not picked up my husband’s Navy Seal watch, which he had dropped by the bedside the night before. We both thought the other had retrieved it. We called the HIE and spoke with Francie. She put us on hold, went to the room, crawled around the bed, and finally found the watch. She was very concerned to make sure it was secured for us so we could pick it up on the return trip. On the return trip, we met Francie, who was very relieved to put the watch in our hands. Needless to say, the watch could have disappeared anywhere along the line and no one would have known. We offered Francie a cash reward for finding and saving the watch, which she refused. We offered to send out for dinner for her, which she refused because of company policy.
Integrity is difficult to find in these days and we were very impressed with her commitment to the customer and company.
Two wonderful experiences, two wonderful young ladies, and some precious memories.
This type of employee also reflects on the persons that hire them. Safe, pleasant, secure, clean, and comfortable.

Room Tip: any room at this facility. All were clean and neat.
See more room tips
  • Stayed: July 2011, traveled with family
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Thank lindyb09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2011

With the exception of the day time front desk clerk the staff all treated us like a necessary evil. The pool and hot tub needed cleaning and we had to request towels. We had a queen suite, the beds are blocks of concrete dressed up to resemble mattresses. On the plus side it appeared clean and the air conditioning worked.

  • Stayed: July 2011, traveled with family
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Thank Metoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2011

We checked in on Friday afternoon around 3:00 pm to get ready for a baseball tournament in Ardmore. After I got checked into my room Ient down stairs and was told there was a 9:00pm curfew and the boys were not allowed to be running in the halls. I COMPLETELY AGREE WITH THAT. I told the front desk woman the kids from our team would act right (WHICH I THINK THEY DID). Later without any provocation, I wasI again confronted about the curfew and was told a couple of weeks earlier some other teams had trashed the hotel. I AGREE THIS IS COMPLETELY UNACCEPTABLE BEHAVIOR, but I don't feel you need to take out your problems on everyon who walks in your doors. Since I will only speak about my direct observation, and experience, I informed the owner's wife I would write a review about my experience, and she told me to go ahead because it was only my opinion. She told me teams participating in the baseball tournaments were not welcomed at this hotel. I hope if you are making arrangements for a tournament you will think twice before staying here. Well since she said it was only my opinion, my opinion is this: I have taken my children to softball ad baseball tournaments in at least 8 different states for the past 10 years(many times each year) and I have never been treated worse than at this Holiday Inn Express. The facility was ok, but the customer service needs improvement at once, or I am sure a bad reputation will haunt this facility for a long time. My suggestion is to drive on down the road and find a different place to stay.

  • Stayed: April 2011
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2  Thank falsetooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2010

I had booked online for a reservation and had messed this up. I tried calling to get my reservation corrected and they refused to help me. I called back during the day and got the same response. I asked to have a manager call me back and they never returned my call.

CUSTOMER SERVICE & MANAGEMENT SUCKS. I will never stay in Paul's Valley ever.

  • Stayed: April 2010, traveled with family
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2  Thank KOYBOY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Pauls Valley

Address: 2412 W Grant Ave, Pauls Valley, OK 73075-9229
Phone Number:
Location: United States > Oklahoma > Pauls Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Pauls Valley
Price Range: $113 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pauls Valley 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Brand new in 2009, the Holiday Inn Express and Suites in Pauls Valley is the newest and most modern hotel in the area. Our beautiful 100% non smoking hotel is conveniently located off I-35 and within minutes of city lakes, and downtown. Guest will enjoy a large selection of local dining and a variety of recreational activities such as golf, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring our signature Cinnamon Rolls served daily, indoor pool and whirlpool, enhanced bath experience, business center, fitness area, wired and wireless high speed internet access. Nestled in the south region of Oklahoma, we are centrally located between Oklahoma City and Dallas, Texas. Norman, Purcell, Ardmore, Ada are all a short drive away. Our location places you a short distance from Santa Fe Depot, Toy and Action Figure Museum, Pauls Valley Municipal Golf course, Pauls Valley City Lake, R.C. Longmire Lake, Bosa Center, Valley Vineyards, Walmart Distribution Center and Arbuckle Wilderness. We are confident that your stay in Pauls Valley Oklahoma will be a pleasant experience, so Stay Smart! ... more   less 
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Holiday Inn Express Hotel And Suites Pauls Valley

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