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“very disappointed”

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Holiday Inn Express Owasso
Ranked #7 of 7 Hotels in Owasso
A TripAdvisor Member
Ponca City, OK
118
Reviewed January 12, 2004

My husband had a resv. for the suite there for him and the grooms men of our wedding to stay at. Upon arriving we foind that the suite did not meet up to our expectations, the room was very small and did not sleep as many as was told on the internet. When we told the front desk, she told them that there was nothing else for them to do, and would not refund thier money even after they told her they were leaving and not returning. She recommended us to call the General Manager and when we did he did not call us back, my husband even when there in person and the General Manager would not see him. We are very disappointed not only in the hotel but the way the management handled the situation as well. Planning a wedding was difficult enough, and when you have to deal with situations like this it does not make things any easier, so we lost $200 on a room we did not even stay in. I would not stay here or even recommend anyone to stay here.

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Additional Information about Holiday Inn Express Owasso

Address: 7551 N Owasso Expy, Owasso, OK 74055-3624
Phone Number:
Location: United States > Oklahoma > Owasso
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Owasso
Price Range: $78 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Owasso 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Holiday Inn Express Owasso Hotel provides modern day conveniences with elegantly designed guest rooms. Only 9 mile from Tulsa International Airport, 5 miles to the Tulsa Zoo/Park 3 miles Baily's Golf Ranch 12 miles, Tulsa Expo and Water Park 18 miles from Oklahoma Aquarium. Featuring indoor pool, spa and sauna and a fitness center. Our business center is up-to-date with high speed internet access, and a printer is always open 24 hours for your convenience. Only minutes away from the Tulsa area which is great for the corporate or leisure traveler. Guest rooms complete with wireless high speed internet, ethernet cables also inside the rooms, refrigerators, microwaves, coffee makers, hair dryers, irons and ironing boards. We also offer a Deluxe Express Start Continental breakfast bar free to each guest. ... more   less 
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Also Known As:
Holiday Inn Owasso
Owasso Holiday Inn

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