This hotel deserves 5 stars plus! Ambiance, they allow pets, the breakfast was awesome with fresh cooked omelets, rooms were clean, restaurant and room service is over the top with late hour service. I was very happy with my stay.More
This hotel deserves 5 stars plus! Ambiance, they allow pets, the breakfast was awesome with fresh cooked omelets, rooms were clean, restaurant and room service is over the top with late hour service. I was very happy with my stay.MoreShow less
Thank you for the 5 star rating! Yes we love our two legged AND four legged guests! Our breakfast is awesome; I'm glad you enjoyed it. I appreciate you stopping to write a review and tell others about your experience. Please come see us again soon. Best regards, Debi Neumann, Director of Sales
Every staff member was friendly, courteous and met our every need! The room was comfortable, clean and quiet. The view was appreciated with a balcony. We will stay at this Hotel again and again! It was a pleasure trip, but had it been business, I know all the Hotel offered would have been just as beneficial! A fine and enjoyable trip and a great place to stay!
Loved the review! Thank you so much for your kind words about our staff and our wonderful hotel. We are thrilled you enjoyed your stay and we look forward to serving you again. Come back and see us real soon. With warm regards, Debi Neumann, Director of Sales
awesome breakfast, made to order omelets,eggs etc. Good selection of everything. 99.00 for the room, comfortable bed, quiet, even with a dog roomed close by. by the airport, we came in by freeway, easy to find.
Thank you for your comments on our breakfast. We continuously get rave reviews about all the options on our breakfast including made to order omelets and it's FREE to all our overnight guests! You mentioned having a comfortable bed. I'm happy to say they will be getting more comfortable soon with new mattresses. I am glad you enjoyed your stay and we would love to see you again soon. With kind regards, Debi Neumann, Director of Sales
Our room was attractive, clean, smartly decorated with a luxuriously appointed bed. Breakfast offered plentiful options in a lovely atrium setting. The location was easy to find, convenient to I 40 and numerous restaurants were nearby. The hotel layout would be a good choice for anyone concerned about hotel security. The indoor pool and hot tub was fine.
Thank you! We appreciate you taking the time to post a review about your recent stay with us. I am thrilled to read you enjoyed your suite, your breakfast and our location. You are right about our location being convenient. We are minutes from the airport, one mile from Interstate 40, six miles to downtown and no more than a 20/25 minute drive to anywhere in the metro! You mentioned our hotel layout. With the enclosed Atrium and all suites having inside access only; it does offer a more secure feeling for our guests. Come back and see us real soon! Best regards, Debi Neumann, Director of Sales
We checked in late afternoon to two rooms and just being honest they were not up to what we were used to in staying in with hilton . Rooms were very dated, Internet was just terrible with very limited reception , tv remorse were not working one in bedroom if room 278, one in living room of 274, coffee maker broken in 274. Mild in bathroom. Had we not been rushed next morning I would have used the hilton promise of being completely satisfied . I understand how busy okc is for hotels, but proper standards for guests should be a consideration
Thank you for review on your recent stay with us. We do appreciate your business! I did hate to hear you weren't pleased with your stay. I was surprised to hear you thought our suites were dated. Yes we are an older hotel...but we did complete a multi million dollar renovation just last year. The renovation did include all 236 suites. I am sorry to hear about the internet reception and your tv remote control. I do appreciate you listing what suites you were in. This will make it easy to address those issues along with the coffee maker and mold in the bathroom with both our engineering and housekeeping department. We do put our guests comfort and satisfaction first and foremost. We hope you will give us another chance. Please give me a call when you plan on coming back to Oklahoma City. I'd be happy to make your reservation. With kind regards, Debi Neumann, Director of Sales
Make sure you ask for a room on the backside. The traffic from Meridan Ave is loud and last all through the night. They are still having problems with the TV schedule and the picture was a bit screwy on one TV. The breakfast is still great! and the look of the rooms is nice. I frequent Embassy Suites and this was an average one--not a superior one!
I appreciate you taking the time to write a review on your recent stay with us. I'm sorry to hear you had some noise issues from Meridian. It does appear we were able to move you to a different area of the hotel. I hope that location worked out better for you. We typically don't hear very many complaints about traffic noise. I have addressed the problems you had with the tv to our engineering department. I thank you for bringing it to our attention. We do try and catch these things before our guests do! Please come see us again; we'd love to have you back. Best regards, Debi Neumann, Director of Sales