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“Newly renovated and an excellent value.”

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Embassy Suites by Hilton Oklahoma City Will Rogers Airport
Ranked #17 of 154 Hotels in Oklahoma City
Certificate of Excellence
Reviewed April 8, 2013

We stopped at this hotel on a weekend getaway with no reservations. Very friendly and helpful desk personnel. We got a very nice clean and well decorated two room suite, that came with a free breakfast, (buffet or order what you like), and a very clean and nice size pool and spa area. Rooms have two large flat screen tv's, wet bar with refrigerator and microwave. Very comfortable beds. I liked that every room had a private balcony and a door between the bedroom and the living room, so I did not bother my wife as she slept, as I pulled my night owl routine. Though we saw many young people in the hotel at breakfast, we never heard one noise the night before from the inside of our recently renovated room. Beautiful atrium hotel. Several shopping areas nearby and close proximity to downtown. Many good restaurants and watering holes within walking distance and one of each in the hotel itself. Great value and we have found our go to hotel.

Room Tip: Though I am fairly certain all rooms are about the same, we were on the third floor and it was very...
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  • Stayed: March 2013, traveled as a couple
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Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this reviewResponded April 10, 2013

What a nice review! We are thrilled you selected to stay at our hotel for your weekend get away. You mentioned we were newly renovated. That is correct...we finished a 5.5 million dollar renovation last year. Families love our two room suites. Those who want to go to sleep can retire to the bedroom and close the door that divides the bedroom and parlor. Those who want to stay up and watch television, can enjoy watching tv in the parlor. Our suites provide the best of both worlds! Most of the young people (groups) we host are well behaved. You mentioned the good restaurants in the area...we have over 40 within a two mile radius with more being added. You certainly won't go hungry out in this area! We hope you'll come stay with us again the next time you plan a weekend getaway. We have a great summer package called the Splash and Thrills Package - that includes 2 adult tickets to either Frontier City or White Water Bay. Check it out when you have a chance! Best regards, Debi Neumann, Director of Sales

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805 - 811 of 932 reviews

Reviewed April 8, 2013

This is a large hotel with quality appointments in the lobby. The rooms are large, clean, and very comfortable. The amenities, including a great manager's cocktail hour and a custom breakfast make this hotel a very special place to stay in OKC.

  • Stayed: March 2013, traveled solo
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Thank hll333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this reviewResponded April 10, 2013

We appreciate the nice comments you made on your recent stay at our hotel. Guests do love the fact everyone gets a two room suite, not a normal hotel room. As part of the Embassy Suites experience, we do offer a complimentary breakfast buffet and omelets cooked to order every single morning AND a two hour complimentary manager's reception each and every evening. When business or pleasure brings you back to/through Oklahoma City, we hope you'll stay with us again. Thank you. Debi Neumann, Director of Sales

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Reviewed April 3, 2013

Stayed at this hotel over spring break for just one night to visit with family. My son opened up the sleeper sofa and wet stained yellow sheets fell out and the mattress was soaked with a wet brown stain. Hotel was not courteous or responsive. I had to call the Hilton 800 number to get a manger up to our room...he finally arrived 45 mins, after we called the front desk the first time. The manager never said sorry for your inconvenience and was rude. The Hilton operator that I spoke with did send us an email that said to give them 3 business days to resolve this problem. A week later we still had heard nothing. So we emailed them again and attached pictures. It has been over a week since we sent our email and still have not heard from Hilton. We stayed at this property a year ago and it was being renovated. Our room however must have missed this renovation. Our ceiling fan's electrical wires were exposed. The sleeper sofa's cushion had a rip in it and the room just looked tired. I have told everyone that we know to stay away from this property.

Room Tip: Chose a different hotel if you want a good room.
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  • Stayed: March 2013, traveled with family
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Thank Dressage55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this reviewResponded April 10, 2013

I would first like to thank you for choosing to stay at our hotel over spring break. It did dishearten me to read your comments about your experiences with our hotel and the slow response from Hilton. I did some research on your stay with us. I learned the stain you were referring to on the sleeper sofa mattress was coca cola. It appears the soda was spilled on the sofa with someone sitting on it, not sleeping in it. My guess is housekeeping probably assumed no one slept in it and didn't check the sheets. I understand you did talk to our front office manager who immediately took action and had the entire sofa removed from the suite and replaced with one from another suite. She had considered moving you to another suite, but being they'd replaced the sleeper sofa and you were in our Presidential Suite; she assumed you wouldn't want to move. I was reading where you thought the suite you stayed in looked tired and must have missed the renovation. Actually it too was renovated, but some of the furnishings were not new. I'm happy to say we are looking at upgrading some of the soft goods in the suite. As for the response from Hilton, I wish I had an answer. They typically give the hotel an opportunity to respond first and they step aside. The day you checked out is the day our front office manager responded to Hilton guest services on what we had done to help rectify the issue. I hate to hear you will never stay at our hotel again. If you will take a look at the other comments made on this site from other guests; you'll see most guests are very pleased with our hotel, services and staff. We continuously rank in the top 20% of all hotels in Oklahoma City. Please give us another opporutnity to show you we are a great place for you and your family to stay. Best regards, Debi Neumann, Director of Sales

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Reviewed April 2, 2013

Rooms were dirty - refused first room. Moved me to another room and found the same housekeeping issues as the first room. I stayed at this hotel 2 weeks earlier and had to continually leave notes in my room requesting for shampoo, soap, coffee, etc. The fridge and microwave had not been cleaned, the bathroom counter and faucet had not been cleaned - soap and toothpaste residue. The desk in the bedroom section of the suite was sticky with drink or food residue and there as a partially use lotion bottle next to the lamp, the lamp shades had not been adjusted and the mirrors in the bedroom and bathroom were dirty. I was shocked. I told the front desk that I questioned whether the sheets had been changed. All this and all I got from the front desk was....sorry, I will inform housekeeping.

  • Stayed: March 2013, traveled on business
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1  Thank AW647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this reviewResponded April 10, 2013

I read your review on your recent stay with us. First let me apologize for any inconviences caused you by not having certain staples in your suite each day i.e. shampoo, soap, coffee. It is not our normal procedure to not have these items in your suite and/or to not have them replaced each day when refreshing your suite. I am a little baffled on this happening to you on an earler stay! I was more concerned when reading about the cleanliness of your suite. We continually get compliments on how clean our suites are. Our housekeeping scores are always above average. Not only do we have the housekeeper clean the suite, but an inspectress that goes in after them to double check things are done. I have shared your comments with both the general manager and executive housekeeper. I hope this won't keep you from staying with us again. If you will read the other comments from guests on this site, you will see we are praised for our clean suites/friendly staff. I encourage you to give us another try. Thank you for your comments. Debi Neumann, Director of Sales

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Reviewed March 27, 2013

Stayed for one night on a business trip at the government rate. This was a quiet, nicely located hotel, 15 minutes from downtown OKC, adjacent to the airport, clean, in house restaurant and happy hour if you want it. Plenty of eateries within walking distance. Noise form the atrium arrangement was surprisingly low. One of the more extensive free breakfasts I've seen in a hotel, with eggs and omelets made to order.

  • Stayed: March 2013, traveled on business
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1  Thank Eric A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this reviewResponded March 28, 2013

We appreciate the nice comments about our hotel on your recent stay with us. We do have a great location with easy access to Will Rogers World Airport, FAA, Tinker Air Force Base and downtown Oklahoma City. Actually you can get anywhere you need to go in Oklahoma City in 20 /25 minutes. There are over 40 restaurants within a 2 mile radius of the hotel. Our breakfast is wonderful. You'll never go hungry in the morning when you stay at an Embassy Suites! We appreciate your business. Please come stay with us again real soon. Debi Neumann, Director of Sales

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Reviewed March 8, 2013

Hotel situated close to airport and walking distance to restaurants and bars. Breakfast great quality and evening reception as well. Rooms located in a square around the atrium so no dark long hallways.

  • Stayed: March 2013, traveled on business
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Thank YRCarriage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this reviewResponded March 12, 2013

We appreciate your recent review on our hotel. Yes we are less than 4 miles direct north of Will Rogers World Airport and we have over 40 restaurants within a two mile radius of the hotel. We have over 8 within a few blocks and are easily within walking distance. All of our suites open into the Atrium with no outside access to the suites; guests do feel more secure. We look forward to having you back real soon. Debi Neumann, Director of Sales

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Reviewed March 7, 2013

This hotel provided a lot of extras - the room can standard with living room and bedroom, in-room refrigerator. A full, cooked breakfast, including omelet station is included with the room rate, as well as happy hour with snacks, beer and wine. The room was clean and the bed was comfy; the meeting room/event center was also great and the lunch buffet provided to our business group was very well done. Although this hotel is not in downtown Oklahoma City, there are other establishments within a short walk - eateries and nightlife. As a discriminating traveler, I would stay here again, it is a great value.

  • Stayed: February 2013, traveled on business
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Thank Honorette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yukon59, Director of Sales at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, responded to this reviewResponded March 8, 2013

We are glad to hear you enjoyed your stay with us. Thank you for the great comments! With our two room suites, complimentary 'full' breakfast/omelets cooked to order, complimentary two hour manager's reception, free wifi, free parking, free shuttle to/from the airport...why stay anywhere else! We are not downtown, but a quick six miles (10 minute drive) away! Hungry? Besides the two restaurants we offer, there are over 40 within a 2 mile radius of the hotel; many within walking distance. Come back and see us! Debi Neumann, Director of Sales

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Additional Information about Embassy Suites by Hilton Oklahoma City Will Rogers Airport

Address: 1815 S Meridian Ave, Oklahoma City, OK 73108-1717
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Oklahoma City
#10 Romantic Hotel in Oklahoma City
#24 Family Hotel in Oklahoma City
Price Range: $98 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Oklahoma City Will Rogers Airport 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
Embassy Suites is located 4 miles North of the Will Rogers Airport and 6 miles from downtown, this Oklahoma City hotel offers a free airport shuttle from 6am-10pm, restaurants, a bar and 12,000 sq. ft. of event space. Wake up to our free made to order breakfast and enjoys drinks at the complimentary Evening Reception. Each two-room suite includes a separate living room, two TV's, a mini-refrigerator and microwave. Enjoy complimentary WIFI throughout the hotel. This hotel also provides a business center, fully equipped fitness center and a heated indoor pool. ... more   less 
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Also Known As:
Embassy Suites Oklahoma City - Will Rogers Airport Hotel Oklahoma City
Oklahoma City Embassy Suites

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