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Reviews (1,018)
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All reviewsarizona grillbreakfast buffetroom was cleannice poolgreat place to staynice hotelfresh fruiteasy accessfirst floorwould stay here againroad tripshuttle serviceparking lotconvenient locationnice staystaff was friendlyclose to the airport
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Reviewed August 27, 2012

This was the best breakfast ever! A super fresh-cooked buffet in a dining area with servers. The hotel is two-stories, sprawling, and convenient to the Interstate. It has a very nice outdoor pool for summer travelers. It is a little in need of refurbishing but I would stay there again. We travel with a dog and it provided good dog-walking areas. There is a big Western clothing store in a near-by strip mall area. We had a microwave and small frig in the room.

  • Stayed: July 2012, traveled with family
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Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded September 5, 2012

Thank you so much for your positive comments about our hotel and our breakfast! Our Chef's Hot Full-Service complimentary breakfast is our most popular amenity and the most frequently cited reason our repeat guests give as a reason they stay here every time when in OKC. We appreciate the time you took to respond and look forward to your next visit!

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Reviewed August 20, 2012

We stayed here during Christmas, had a pleasant stay.

PROS: We used a free night voucher plus points - no issue with check-in.

We were going to drive into downtown, but they offered a free shuttle which dropped us off right in front of the Bricktown Ballpark. After we were finished (about 2 hours) the driver picked us up at the same location, very courteous and did not make us wait very long.

The rooms are accessed from outside, but they are nice sized, and the beds were comfortable.

CONS: There was a cockroach crawling on one of our plates during breakfast. It was taken care of right away; but I can not include it as a pro.

WRAP: Good hotel with great service. We would stay there again when visiting the area.

  • Stayed: December 2011, traveled with family
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1  Thank Jimmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded September 5, 2012

Thank you for providing feedback on your stay last year in 2011. We appreciate the time you took to provide this feedback. I certainly would liked to have known all the information you listed last December when it happened. However, there have been no similar reports since that time so it appears this was an isolated incident. I am pleased that otherwise your experience was a positive one. We'll look forward to the privilege of hosting your next stay in OKC!

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Reviewed August 15, 2012

This is an excellent hotel to stay in. We paid about $77 for a beautiful king size room near the pool. The free shuttle into the city is excellent. You can catch a bus 22 from the transit centre near the Oklahoma City Memorial (which is a must to go into) for $1.50 each way to the cowboy hall of fame/Western museum. They have a fantastic collection of items from the cowboy movies, eg Little Joe's gun and holster.

  • Stayed: August 2012, traveled as a couple
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1  Thank fibbos2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded September 5, 2012

Thank you so much for taking the time to review our hotel. We appreciate your comments and look forward to your next stay with us!

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Reviewed August 11, 2012

We enjoyed our stay here slept in like a baby. The desk staff was friendly at check in. The new girl Morgan did her best with a smile and was helped by a very nice gentleman Roberto who was either a supervisor or a desk manger whom showed her the ropes so to speak. Christen was very sweet at check out the next morning. The breakfast buffet was really good and our server Luz was just sweet and such a delight.
And in defense of the hotel staff all I can say for the Post before mine. Well, I am glad they take the time to care to protect credit card holders of fraud. It's no wonder identy theft is up higher these days compared to when I was younger and with people nowadays complainting as if they are better than you and wanting establishments to skip that step. All I can say is how about you post your credit card number and we will just take care of it in a day or two to make sure it's ok with you that yours got used. :)

Room Tip: we had a room on the eastside that we could drive right up too which was great.
  • Stayed: August 2012, traveled with friends
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2  Thank NickTheGreat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded September 5, 2012

Thank you for taking the time to provide such wonderful feedback. We truly appreciate your business. Your positive comments and recognition have been passed on to all the employees you listed. One of them earned Employee of the Month recognition thanks in part to your feedback! We look forward to your next visit!

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Reviewed August 11, 2012

Clean rooms, great pool, great breakfast. Friendly staff. Was one of the hotels recommended for the AQHA youth world. Very good choice. Room was cleaned in a timely maner. If we were not ready to have the room cleaned they came back.

  • Stayed: August 2012, traveled with family
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Thank CMLBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaddlebackGM, General Manager at Best Western Plus Saddleback Inn & Conference Center, responded to this reviewResponded September 5, 2012

I want to thank you for your response and for choosing our hotel for the 2012 AQHYA Youth event. We appreciate your kind comments and look forward to your return in 2013!

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