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“Friendly Staff”

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The Skirvin Hilton Oklahoma City
Ranked #11 of 150 Hotels in Oklahoma City
Certificate of Excellence
GreenLeadersBronze level
Oklahoma City, OK USA
Level 6 Contributor
474 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“Friendly Staff”
Reviewed March 28, 2014

yesterday I attended a retirement party on the 14th Floor with cocktails and a wide variety of food. There are several rooms on that floor. When I exited the elevator a staffmember greeted us. We asked where the retirenment party was being held and she walked us down to the room and was quite welcoming. The food and drinks were good and one staff member assisting with the reception was especially helpful: Jing Wen. She is a great asset to the Skirvin. As I left she asked me if I enjoyed everything. It was a nice experience.

  • Stayed March 2014, traveled on business
    • Service
Helpful?
Thank SoonerSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSkirvin, General Manager at The Skirvin Hilton Oklahoma City, responded to this review, April 1, 2014
Dear SoonerSteve – we always appreciate the reviews of Top Contributors during their travels. Thank you so very much for your accolades, I am delighted you enjoyed your recent experience at the Skirvin Hilton. Your comments, endorsement and recognition of Jingwen are highly appreciated. I agree Jingwen is an amazing asset to our organization. look forward to future opportunity to serve you.

Kindest regards,
Brett Sundstrom | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,533 reviews from our community

Traveler rating
    1,050
    294
    109
    47
    33
See reviews for
234
477
58
585
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Norman, Oklahoma
1 review
Reviewed March 28, 2014

Thank you Skirvin staff for such great service! We recently had a dinner event there and found the staff was very helpful to the point of carrying our equipment to our vehicles and making sure we felt as special as our guest. A special thanks to Christina Jones, Banquet Server & Coat Checker for going above and beyond to take care of us!

Room Tip: Sleep Quality is actually N/A as well as Rooms, Spa and Breakfast.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSkirvin, General Manager at The Skirvin Hilton Oklahoma City, responded to this review, April 1, 2014
Dear SoonerSteve – we always appreciate the reviews of Top Contributors during their travels. Thank you so very much for your accolades, I am delighted you enjoyed your recent experience at the Skirvin Hilton. Your comments, endorsement and recognition of Jingwen are highly appreciated. I agree Jingwen is an amazing asset to our organization. look forward to future opportunity to serve you.

Kindest regards,
Brett Sundstrom | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
Reviewed March 27, 2014

I recently attended and helped decorate for a wedding at the Skirvin and it was beautiful. But more than that, the customer service at the hotel was top notch. The ladies at the front desk were more than helpful and I did not feel like I was putting them out by asking for help with some things like I have felt at other hotels. Also, one of the workers who cleaned up after the wedding named, Jingwen, was especially friendly and nice to us. I would definitely recommend this hotel for those seeking special friendly customer care.

  • Stayed March 2014, traveled with friends
    • Service
Helpful?
Thank Krista H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSkirvin, General Manager at The Skirvin Hilton Oklahoma City, responded to this review, April 1, 2014
Dear Krista H – Thank you so very much for your accolades, I am delighted you enjoyed your recent experience at the Skirvin Hilton. Your comments, endorsement and recognition of Jingwen are highly appreciated. I look forward to future opportunity to serve you.
Kindest regards,

Brett Sundstrom | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enid, United States
Level 1 Contributor
3 reviews
Reviewed March 24, 2014

This is one of the nicest motels I have stayed in. And it's central to everything happening in the revived downtown area and a short walk to Bricktown. The Red Piano bar is wonderful. Plus you'll never meet nicer staff. Even the maintanence staff asked me how my stay was.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSkirvin, General Manager at The Skirvin Hilton Oklahoma City, responded to this review, April 1, 2014
Dear Jeff S – The Skirvin Hilton, she is a Grand Dame indeed with an incredible 102 year history in the center of it all in OKC. Thank you for your patronage and recognition. We really appreciate you taking the time to review us. Our staff is the best in Oklahoma and truly distinguishes us from our competition.

Kindest Regards – Brett Sundstrom |General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, United States
2 reviews
Reviewed March 23, 2014

Beautiful! The hotel is overall a grat place to stay, restaurant is over the top. Rooms are really clear and the beds are very comfortable. Lobby is extremely welcoming, the only problem I had was with the front desk...They where not welcoming, this would not prevent me from staying there again.. it s the best place to stay in OKC.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Peter B S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSkirvin, General Manager at The Skirvin Hilton Oklahoma City, responded to this review, April 1, 2014
Dear Peter B S – I am glad that you found the hotel to be beautiful. At the Skirvin our goal is to exceed your expectations. I want to apologize for the poor arrival experience provided by my front desk staff. I assure you this is not the level of service that we provide at the Skirvin Hilton. Our overall high guest satisfaction scores and feedback underscores such efforts. I will share your feedback with my team in the in an effort to enhance our training programs.

Sincerely - Brett Sundstrom | General Manager|
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma, United States
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 21, 2014

The Association of Women in Communication held their annual awards banquet at the Skirvin Hotel in OKC. The location was very convenient, staff was warm and helpful and Mercedes, our table waitress was very professional and a delight.

  • Stayed March 2014, traveled with family
    • Value
    • Service
Helpful?
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSkirvin, General Manager at The Skirvin Hilton Oklahoma City, responded to this review, March 25, 2014
Dear Kathy W – Thank you so very much for your accolades, I am delighted you enjoyed your recent experience at the Skirvin Hilton. Your comments, endorsement and recognition of Mercedes are highly appreciated. I look forward to future opportunity to serve you as well as your organization.

Kindest regards,
Brett Sundstrom | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
Reviewed March 21, 2014

As always, the Skirvin's customer service is top notch.We have been coming here a number of years now, and they do an exceptional job. We had a few issues with initial set up, but the staff was quick to make the necessary changes.

Our attendees love the location and the feel of this beautiful historic hotel.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSkirvin, General Manager at The Skirvin Hilton Oklahoma City, responded to this review, March 25, 2014
Dear Emma M – thank you for your accolades. I have shared your praises with our banquet team. Thank you for your continued patronage.

Kindest Regards – Brett Sundstrom | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Skirvin Hilton Oklahoma City

Property: The Skirvin Hilton Oklahoma City
Address: 1 Park Ave, Oklahoma City, OK 73102-9003
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Oklahoma City
#2 Business Hotel in Oklahoma City
#2 Romantic Hotel in Oklahoma City
#4 Luxury Hotel in Oklahoma City
#6 Family Hotel in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Skirvin Hilton Oklahoma City 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Hilton Hotel Oklahoma City
Hilton Oklahoma City
Oklahoma City Hilton

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