Dear Mr. Sullivan:
I am hoping I am writing to the correct person. I wanted to tell you what an excellent employee you have in Joseph Ricapito. My husband and I recently stayed at your hotel (December 7-9). My husband really liked your bed pillows. He has mentioned to me three times how much he liked the pillows so I decided to try and find out what kind they were. I sent an email to your hotel and it was apparently forwarded to Joseph. He very kindly responded with the information I needed.
I got online to see if I could get the pillow but found that the site he sent me too only sold to hotels. I wrote Joseph back and thanked him for his information and said that even though I couldn't buy the pillow I appreciated his help. He responded quickly and said he would be willing to sell me a pillow and ship it to me. I couldn't believe my luck and quickly responded saying Yes, Yes I would love for this to happen. Joseph sent it by FedX and I already received it today!!! Don't worry I paid for the shipping too! Because of Joseph I will be able to really surprise my husband for Christmas this year. He will definitely NOT be expecting this pillow but he will be so happy.
We enjoyed our stay at your hotel (except for getting stuck in the elevator at the Devon Building). The rooms are so spacious and the staff was excellent. Anyway, my Mom taught me to write when someone went above and beyond their duties. Too often all anyone ever hears are complaints. So, I wanted to be sure you knew Joseph is a gem and is a valuable employee for you.
- Official Description (provided by the hotel):
- At the Colcord Hotel, luxury means the gold standard of service and comfort. Luxury is the promise we keep to our guests, every day. Whether you're a business traveller or right-in towner, you will be greeted by our helpful staff and treated with abundant amenities. Stay for a night or for a while - we aim to exceed expectations and provide anything you may need, without even being asked. Refresh in one of our spacious guest rooms with L'Occitane bath and shower products, unwind with a relaxing playlist using the iPod docking station, and catch up with your favorite show on the 47-inch flat screen TV. All of our rooms have Euro-top mattresses with luxurious linens, complimentary bottled waters, soft robes, custom artwork, programmable safes, wireless desk phones, and desks with leather blotters. Bring your pups, too. We are as dog friendly as we are guest friendly. We gladly accept up to two dogs per room, with a weight restriction of 50 pounds each. There will be a $50 fee per dog per day, not to exceed $300. When the Colcord Building was completed in 1910, at 12 stories, it was the first skyscraper in Oklahoma City. Every luxury of the time was incorporated in the construction, many of which remain today: The original marble still adorns the columns and walls of the main lobby; the original nickel and bronze letterbox and elevator doors still shine; and the original ornamental plaster ceiling still crowns the space. Though the building's trademark elegance and historic architectural elements have been preserved, the revamped Colcord now has an updated style and is equipped with state-of-the-art technologies that suit the needs of our guests. ... more less
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- Also Known As:
- Colcord Hotel Oklahoma City