My husband and I stayed at the Colcord the night of the Michael Buble concert. The problems started before we even arrived. The night before our stay I called to confirm the type of room and rate I had requested months before. When the woman answered the phone she was talking extremely fast and cut me off mid sentence "thinking" she was answering my question... she wasn't. Had she waited for me to finish my question, I wouldn't have had to repeat myself. She was rude.
Upon checking in the rudeness continued from the same blonde I spoke with on the phone. She informed me that the vallet service was "busy" and may not help my husband and I. Thank you very much. She also informed us about the Restaurant Soliel yet neglected to inform us they had NO available tables for the evening. When I called down to the front desk to ask about breakfast in the morning, you know the one that comes with your stay... she told me it was until 11:00 am... it wasn't thought. It was until 8:30. Once again, thank you for your "help"
They neglected to provide turn down service, I could go on. The room was nice but the situations left such a taste in my mouth. I will never return. I plan to try the Skirvin next time...
- Official Description (provided by the hotel):
- At the Colcord Hotel, luxury means the gold standard of service and comfort. Luxury is the promise we keep to our guests, every day. Whether you're a business traveller or right-in towner, you will be greeted by our helpful staff and treated with abundant amenities. Stay for a night or for a while - we aim to exceed expectations and provide anything you may need, without even being asked. Refresh in one of our spacious guest rooms with L'Occitane bath and shower products, unwind with a relaxing playlist using the iPod docking station, and catch up with your favorite show on the 47-inch flat screen TV. All of our rooms have Euro-top mattresses with luxurious linens, complimentary bottled waters, soft robes, custom artwork, programmable safes, wireless desk phones, and desks with leather blotters. Bring your pups, too. We are as dog friendly as we are guest friendly. We gladly accept up to two dogs per room, with a weight restriction of 50 pounds each. There will be a $50 fee per dog per day, not to exceed $300. When the Colcord Building was completed in 1910, at 12 stories, it was the first skyscraper in Oklahoma City. Every luxury of the time was incorporated in the construction, many of which remain today: The original marble still adorns the columns and walls of the main lobby; the original nickel and bronze letterbox and elevator doors still shine; and the original ornamental plaster ceiling still crowns the space. Though the building's trademark elegance and historic architectural elements have been preserved, the revamped Colcord now has an updated style and is equipped with state-of-the-art technologies that suit the needs of our guests. ... more less
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- Also Known As:
- Colcord Hotel Oklahoma City