We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lacking in service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Motel 6 Oklahoma City
Ranked #132 of 151 Hotels in Oklahoma City
Reviewed June 4, 2008

The rooms were clean. However, the refrigerator and safe were not working properly in my sister's room. Our room was missing the rollaway bed that was reserved on the printed confirmation. When we inquired about it, we were told that a rollaway bed was not allowed in our room type-it was a fire hazard. I was not given a satifactory answer as to why I was able to book the room with the rollaway in the first place. The woman at the service desk was very uncaring, and the manager, Maya, was no help over the phone (we never actually saw a member of management during our 3 night stay). So, we were crowded and regretted booking this hotel for our stay.

  • Stayed: May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Blondie-Val
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (43)
Traveler rating
Traveler type
Time of year
Language

42 - 43 of 43 reviews

A TripAdvisor Member
Fort Smith, AR
27
Reviewed February 20, 2005

When we made our reservations we requested 2 adjoining rooms and were told that they had them and they had reserved them for us. THIS WAS THE ONLY REASON WE CHOSE THIS HOTEL! We also requested a roll away for the rooms. When we arrived we were told they didn't have adjoining rooms nor did they have roll away beds! They did upgrade us to suites supposedly for the same price! When we made our reservations we were quoted one price and when we got the bill the price was 25.00 higher! When we asked about this we were told that the pricing was correct and that they couldn't help what they told us at the reservation center! Our suites had hide a beds in the the room and when we opened it there were no sheets or blankets on the hide a bed and none were in the room either. We had to request these and make the beds up ourselves! While I was making one of these beds up for my son to sleep on I put my knee down on the end of the bed to crawl up to the top of the bed to tuck the bottom sheets in and fell through to the floor. It didn't injure me badly but I did get a bruise and a scrape on my knee. Since it wasn't that big a deal we didn't complain about that. However, when we looked at the hide a bed, a lot of the springs were missing or were broken holding the mattress in place. When my 15 year old son went to get in bed he hit his back on the metal bar that goes across the middle of the bed. We only had three towels in our room that was made for 6 people to sleep in there were four of us and an infant in our room. We called and asked for more towels and ended up having to go down to the desk and pick them up ourselves. The next morning which was a Sunday morning we got up and got ready and my son and husband went downstairs to get us something for breakfast at 8:30. Breakfast was over at 9:00 which to me is a little early for a weekend day. Anyway when they arrived at 8:30 there was cereal and no milk. The juice machine was out of juice, no coffee, no donuts, nothing but waffles. When my husband asked the lady behind the counter about the juice and milk her comment was "well breakfast is almost over anyway" and she made no effort to get him anything else. When we travel we try to travel economically as possible and shop around for the best deals. We have 4 teenagers and a new born infant that are usually with us. Therefore, we look for location, price and always make sure a continental breakfast is included so we don't have to take the kids out for breakfast! However, we ended up not only paying more for our rooms, but had to take everyone somewhere else for breakfast! Also, when we called the main 1-800 number to post a complaint they told us that since I was hurt when I slipped through the hide a bed they couldn't help us with anything at all. We would have to take this up with the local hotel directly! The local hotel doesn't want to talk to us. They called my husband a foul name while he was on the phone and eventually hung up on him when he asked to speak to the manager's boss! This is horrible treatment of a customer. I work in the sales industry and I would be fired on the spot if I treated an unhappy customer like this! Don't stay here if you can find somewhere else. We will never stay in another Ramada Inn again!

  • Stayed: January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Oklahoma City hotels
0.8 mi away
Extended Stay America - Oklahoma City - NW Expressway
Extended Stay America - Oklahoma...
#74 of 151 in Oklahoma City
52 reviews
0.7 mi away
WoodSpring Suites Oklahoma City Northwest
WoodSpring Suites Oklahoma City ...
#83 of 151 in Oklahoma City
87 reviews
1.0 mi away
Hilton Garden Inn Oklahoma City Midtown
Hilton Garden Inn Oklahoma City ...
#22 of 151 in Oklahoma City
440 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Comfort Inn at Founders Tower
Comfort Inn at Founders Tower
#85 of 151 in Oklahoma City
63 reviews
1.9 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#84 of 151 in Oklahoma City
74 reviews
1.0 mi away
Holiday Inn Express Oklahoma City-Penn Sq
Holiday Inn Express Oklahoma Cit...
#79 of 151 in Oklahoma City
63 reviews
Show Prices
Show Prices
Show Prices

Been to Motel 6 Oklahoma City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Motel 6 Oklahoma City

Address: 2727 W I 44 Service Rd, Oklahoma City, OK 73112-3702
Location: United States > Oklahoma > Oklahoma City
Amenities:
Swimming Pool Wheelchair access
Hotel Style:
Ranked #132 of 151 Hotels in Oklahoma City
Price Range: $50 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Oklahoma City 2*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Motel-6, Priceline, Hotels.com, Expedia, Orbitz, TripOnline SA, Travelocity, Cancelon, Hotwire and getaroom.com so you can book your Motel 6 Oklahoma City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing