We're becoming regulars at our local Friday's. The food is never disappointing. My personal favorites are the Korean Steak Tacos and the Spicy Craft Beer Cheeseburger (probably the best burger I've ever had). My wife's faves are the baby back ribs and the 10 oz. sirloin. Even though the Jack Daniels menu is their signature food, we really find the other to be better.
The staff is usually very good. Lauren B. is possibly our favorite waitress of any place we've ever eaten. Ask for her; she's a blast. The only issues we've ever had have been from the front end/seating staff, but they've been minor.
The Stripes account is one of the best things going in restaurants! You get a point for every dollar spent, and in a matter of two visits, you could have a free burger dinner. Three visits; free steak or ribs! It rocks; do it.