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“Courtyard a pleasant surprise that exceeded expectations”

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Courtyard Oklahoma City Downtown
Ranked #39 of 150 Hotels in Oklahoma City
Certificate of Excellence
Lisle, IL
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Courtyard a pleasant surprise that exceeded expectations”
Reviewed July 12, 2007

My husband and I stayed at the Courtyard Oklahoma City while making our way home from a cross country road trip. We wanted to be close to Bricktown, as we were only in town for the night and wanted to find some entertainment and a good restaurant. The Courtyard wound up being one of the best experiences we had while on the road (and we were on the road for two weeks in a number of major cities). From the moment we stepped up to the front desk we were taken care of and met with very friendly, personable hotel staff. There were delicious chocolate chip cookies, tea, and lemonade in the front lobby, which we were very pleasantly surprised with (what a nice touch this was for a large hotel chain-- this more personal touch made it feel more like an inn!) as well. We stayed in a standard king room which was roomy and immaculate. After staying in several hotels that did not meet my expectations for cleanliness, this hotel finally put me at ease. The hotel bar had some great happy hour specials, which was also nice. We were a mere block and a half away from the bricktown district, so we walked to find a restaurant and enjoyed the nice weather outside. There were several interesting restaurants, two breweries, and two night clubs-- plenty to do and enjoy in this charming area. We had a blast (check out Coach's brewery-- affordable, tasty food, great bartender & service, and great view of the ball park)! Afterward, we came back to the hotel and were able to enjoy the pool (which was clean and best of all--empty!) which also had a water basketball & net (very fun) and hot tub, and the above average fitness facilities. Overall, this was a fabulous place to stay and exceeded our expecations!

  • Liked — Location and amenities
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank bookworm80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Iowa City, Iowa
Level 6 Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed June 17, 2007

I chose this hotel using TripAdvisor reviews. We wanted something close to Bricktown. We were coming to the area to visit our son, who is stationed at Ft. Sill in Lawton. We arrived on a Friday evening. The hotel location is great. Downtown Oklahoma City can be hard to navigate, we happened upon the hotel purely by chance as we had pretty much gotten lost trying to follow the directions given by the hotel's website. The hotel lobby and public areas are nice. When they first showed us to our room (#601) we noticed a very strong odor of cleaning supplies and air freshener. That should have been our first clue. However, we proceded to unpack, hang up our clothes, get out all our toiletries, etc. We spent 15 minutes doing this, then left the room and went over to Bricktown for dinner. When we returned, the "clean" smell had been overtaken by a smell that we, at first "sniff", thought was kind of mildewy. After a bit, however, we realized it was more like urine. We later realized that this is a pet-friendly hotel. You can bring a pet if you pay a $75 non-refundable deposit. Our guess is that someone figured, for $75, they could just let their pet use the carpet for urinating, since it wasn't refundable anyway. It was 10:30 at night when we realized this problem, we had a sleepy 5-year-old, and we had completely unpacked. We were only here for two nights, so we decided we wouldn't ask for a room change, we would only be here to sleep anyway.

I'm sure the hotel tried to clean up the carpet in this room, but I don't think this can be taken care of by cleaning. By the time we left on our last day, the smell was so overpowering that we were almost gagging every time we entered the room. We will never stay at this hotel again, and I'll be writing a letter to the hotel management to let them know that our hotel room wasn't up to the usual Marriott standards we've come to expect. The rest of the hotel is good, the breakfast buffet was good, the workout area was very adequate. The location is great if you're spending time at Bricktown or the Cox or Ford arenas. The pool was very, very cold and quite small, the hot tub water needed to be changed desperately.

Overall, this hotel would have received a much different review from us if it weren't for the horrible smell in the room we were given. So, if you book a room at this hotel and it smells overly "clean" when you first enter, ask for a different room!

  • Liked — Good Location
  • Disliked — Pet Urine Odor
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Sandinmypants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amarillo
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 4, 2007

great location, helpful staff, clean rooms with above average beds. Will stay here again.

  • Liked — location
  • Disliked — parking garage will fill up with ford center event
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank paramatex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 3, 2007

I stayed overnight at this hotel for a gameshow audition. The staff was excellent, the hotel was moden and clean, the room was great and the beds slept comfortably. Although i didnt get to enjoy much of the hotel amenities, the experience was great. The hotel just needs to come down a notch on the price.

  • Stayed April 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Herb059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carthage
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 17, 2007

We started our honeymoon with no hotel the first night and try to drive as far as we could. We stopped in Tulsa and a Cop told us to get on the hiway and not to stop till we were out of Tulsa.(they had two shootings already that night), We went ahead and went to OKC and tried to get a hotel room and every where we stopped they were booked. finally I saw the courtyard by marriot. Even though it was out of our budget we decided to stop, it was 4:30 in the morning and we were exhausted. The staff was so friendly and helpful, I told them
our story and they did every thing to help us. They gave us a discounted rate and even sent up a free breakfast coupon.( We didn't wake up in time to use it, but it was the thought that counted). They
even offered us an extra hour for checkout so we could get more sleep. When they found out that the rest of our stay was at another hotel they even printed us a map to get there. The only bad part of this stay was that we had to leave, The hotel was great and the room perfect. Next time we need a hotel I can tell you this is the place I will stay. To the staff THANK YOU.

David and Brandy Shull

  • Stayed April 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rshull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 11, 2007

Two friends and I spent a Saturday night at this hotel recently. Although the parking procedure was a little confusing on the whole it was a great experience. The staff at check-in was very accommodating. The room was clean, neat and comfortable. The dining staff were very nice and helpful, and the food was pretty good for a hotel. We stayed at this hotel because it is next to the Ford Center and across from the Cox Convention Center in OKC. The location is great. Although we didn't get to Bricktown, it is within easy walking distance. It is also close to several other venues, namely the Bass Pro Shop. I would recommend this hotel to anyone with business downtown, or who is attending any event at either of the big centers.

  • Liked — The location
  • Disliked — The difficulty in parking - you have to check in before you can access the parking garage.
  • Stayed February 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Proud-Okie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas area
Level 6 Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed July 4, 2006

My two adult daughters and I spent the 4th of July weekend in Oklahoma City at this hotel. We drove our car to the hotel on Monday night, parked it, and didn't move it until we left Wednesday morning. We were within walking distance of everything we wanted to see and do in OKC. We walked to the Oklahoma City Memorial, played in Bricktown, went to a AAA baseball game, went to the movies, dined on the canal... 'a great holiday that was made all the more easier and fun by the Courtyard Marriot.

Helpful?
8 Thank ls1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Oklahoma City Downtown

Property: Courtyard Oklahoma City Downtown
Address: 2 W Reno Ave, Oklahoma City, OK 73102-2415
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Oklahoma City
#34 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Oklahoma City Downtown 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Courtyard By Marriott Oklahoma City Downtown Hotel Oklahoma City
Oklahoma City Marriott
Oklahoma City Courtyard

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