It is a great hotel, with a lovely staff and fantastic facilities. We were extraordinarily given a homely feel by the management who went out of the way to look after us and make our stay memorable. There was an overall lovely warm feel to the hotel. Can't fault it in any way.The room was comfortable and the bathroom was immaculately clean. There was special emphasis on cleanliness and rooms were cleaned and disinfected on daily basis. The staff were always courteous, eager to help and patient with queries. Misty at front desk did everything to make our stay as comfortable as it could be.
We were provided excellent rates for the services that were offered. We were worried about safety before arriving but we were pleasantly surprised and felt very safe. In a few days we started to feel as if we were at home and everyone treated us like a family. Mr. Tom (the owner) made sure that the needs of each and every guest were addressed on personal basis. We can't thank Mr. Tom enough for whatever he did to make us feel comfortable. We have stayed at many luxury hotels before but never experienced the comfort level that we did here. This hotel might not have the luxury furniture but none of the hotels can beat the hospitality, homely feel, customer service, pamper and care that one receive at this hotel.
The 24 hr shuttle service was a big plus point. The shuttle was always on time and the drivers were very caring, they would even take us to walmart for grocery . On few occasions we were driven by the owner Mr. Tom for our scheduled appointments in the VIP ( Hummer) Shuttle so that we always arrived on time and were not inconvenienced in any manner.
I have no hesitations in highly recommending Bricktown Hotel .
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- Also Known As:
- Bricktown Hotel And Convention Center
- Bricktown Hotel Oklahoma City
- Okc Bricktown Hotel