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“OK in OK”

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Broadway Inn & Suites
Ranked #80 of 151 Hotels in Oklahoma City
Reviewed November 21, 2013

Nice desk clerk but a run-of-the-mill facility and room. Bed was top-notch, however. Location was typical urban setting - near the freeway and a busy road but room was quiet. Overall, hotels have gotten ridiculously expensive and this is about the best you can do. Desk clerk was a nice guy.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank EricTorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestGM, Guest Relations Manager at Broadway Inn & Suites, responded to this reviewResponded November 25, 2013

Hi EricTorgan,
Thank you for your recent visit to our hotel and thank you for your review! Your feedback is extremely important.
Please know that your comments are duly noted. Our goal is to not only meet the needs of each and every guest we serve, but we strive to exceed all of your expectations. I sincerely hope that you will give us a second opportunity to better serve you. Anytime you are nearby, please drop in.

Best wishes,

LaRon Darty
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 - 290 of 320 reviews

Reviewed November 18, 2013

The Madison lounge within the hotel turned into a party club late at night on the Saturday I stayed. Came back from a show around midnight to NO PARKING. Apparently this was due to the loud party happening just inside the lobby. People loudly hanging out in the lobby and the halls. Loud music was blasting from this Madison lounge that sits inside, bass just thumping. Although I was closet to the elevator, I was luckily on the 3rd so I didn't hear the music. However, people were up and moving around all night due to whatever was going on and so I heard people all night going into and out of their rooms. Wasn't happy with parking my car or this situation at all when you I had to be up at 6a for a flight. Also, the location is not near anything. There's a gas station since you sit on the highway. So be prepared to always drive somewhere.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Best Western
Thank Tiffany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded November 27, 2013

Thank you for your cooperation in taking the time to complete our comment card following your vist to the Best Western Plus Broadway Inn & Suites.

I am disappointed we failed to give you the fine accommodation and consideration we strive for with all our guests. Please know that your comments have been reviewed in detail with our Food & Beverage department and steps have been taken to ensure these faults are solved promptly.

Again, Thank you for bringing to my attention the experience you had as a guest at the Best Western Plus Broadway Inn & Suites.

We hope you will return to the Best Western Plus Broadway Inn & Suites the next time you are in Oklahoma City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

We ALWAYS have a great experience at this hotel. We have dr appointments about twice a month and wont stay anywhere else.Everyone is ALWAYS nice,polite, helpful,and professional.starting with Joann when we check in. On down to Larry and Lawrence in the restaurant, to Boris the maintenance man, to Ann the front desk manager. And Paulette the housekeeper always has. A smile and kind words, and is eager to get us anything we need.

  • Stayed: November 2013
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Thank niahelle32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded November 27, 2013

Thank you for taking the time out of your schedule to write such a complimentary letter.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope to see you the next time you are in Oklahoma City. We look forward for to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

The staff is nice. The lounge is convenient, and the bar food in the lounge is quite good. The hotel is well located for people going to Remington Park. The rooms are very comfortable and the beds are excellent!

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Best Western
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded November 27, 2013

Thank you for taking the time out of your schedule to write such a complimentary letter.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope to see you the next time you are in Oklahoma City. We look forward for to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

It is nice, clean and comfortable for an over night stay. Breakfast was good and served up hot. My opinion the beds could have been a little more bigger but other wise comfortable. If you stay in this area I would say know where you are going as it can be a little difficult to navigate around town and have money for troll bridges.

Room Tip: we only stayed the one night so I have no tips on other rooms.
See more room tips
  • Stayed: November 2013, traveled with friends
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Thank JuanitaRidgway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded November 27, 2013

Thank you for taking the time out of your schedule to complete our comment card following your vist to the Best Western Plus Broadway Inn & Suites.

Our goals is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.

We appreciate your patronage and hope to see you the next time you are in Oklahoma City. We look forward for to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

Have stayed at this inn several times. Each time the experience has improved. Best Western has upgraded the inn to a Plus location, accurately I think. The room quality is substantially upgraded over the years, and the location is excellent.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Best Western
Thank peteb1609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded November 27, 2013

Thank you for taking the time out of your schedule to write such a complimentary letter.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope to see you the next time you are in Oklahoma City. We look forward for to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

All staff that we encountered were very professional and helpful. The facility itself is a bit run down and needs some updates and repairs. The beds were very comfortable and the shower head in the bath was great. Breakfast was what is expected for Best Western locations.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Amy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestGM, General Manager at Broadway Inn & Suites, responded to this reviewResponded November 27, 2013

Thank you for taking the time out of your schedule to write such a complimentary letter.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us the next time you are in Oklahoma City. We look forward for to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Broadway Inn & Suites

Address: 6101 N Santa Fe Ave, Oklahoma City, OK 73118-7526 (Formerly BEST WESTERN PLUS Broadway Inn & Suites)
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 151 Hotels in Oklahoma City
Price Range: $57 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Broadway Inn & Suites 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Best Western Broadway Hotel Oklahoma City
Best Western Broadway Inn And Suites
Best Western Oklahoma City
Oklahoma City Best Western

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