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“Walked in saw the room and asked for a refund”

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Hotel Oklahoma City North
Ranked #128 of 150 Hotels in Oklahoma City
Bentonville, Arkansas
1 review
“Walked in saw the room and asked for a refund”
Reviewed December 19, 2012

Not in the best part of town. Hotel was dark and we asked to see the room before we checked in. Hotel manager took us to the room and we asked for a refund. We did not feel safe here and it is a very run down place. No telling what kind of bed bugs I would bring home. Got back on the highway and headed towards Joplin Mo.

Stayed December 2012, traveled as a couple
Helpful?
Thank DLawler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
    3
    22
    34
    37
    52
See reviews for
57
27
14
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Colorado
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 17, 2012

I was excited to find a reasonable hotel in the area I like to be. Check in was conducted by someone that appears to be high. While she was very pleasant, she could not focus long enough to conduct a smooth and quick transaction. When I entered the room, all looked as in the photo on the web. Unfortunately, the room with the bed is only a portion of the 2 room suite. The balance of the suite was in somewhat rough condition. In addition, the suite uses a 2 unit mini split heat pump. Neither was in working order. I called for service. The maintenance guy was not successful in getting the units to work. He provided me with 2 small portable heaters. The next day I found the maintenance guy and the property owner. I communicated the heat was still not working. They came over and attempted to resolve the issue with no luck. The owner stated the AC repairman was on site and he would send him to the room. The AC tech never did show up. As a result I had 2 days and nights with no heat with night time temps in the low 20’s. Overall I was disappointed in this property and the way in which they handle guest concerns.

Room Tip: Look for another hotel.
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  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir D, Owner at Hotel Oklahoma City North, responded to this review, January 16, 2013
We like to apologize for your experience at our motel.We like inform you that its now under new management. We will like you to give us one more chance to be your host. we will appreciate.
And if you can tell us dates you stayed with us so we can look into detail for problem you had.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Oklahoma City North

Property: Hotel Oklahoma City North
Address: 1600 Richmond Sq, Oklahoma City, OK 73118-2025 (Formerly Hawthorn Suites by Wyndham Oklahoma City)
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #128 of 150 Hotels in Oklahoma City
Hotel Class:3 star — Hotel Oklahoma City North 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Oklahoma City Hotel Oklahoma City
Oklahoma City Hawthorn Suites
Hawthorn Suites Oklahoma City

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