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“Hilton Garden Inn Nice Experience”

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Hilton Garden Inn Oklahoma City North Quail Springs
Ranked #27 of 150 Hotels in Oklahoma City
Certificate of Excellence
Branson, United States
1 review
“Hilton Garden Inn Nice Experience”
Reviewed July 31, 2013

The front desk clerk was extremely nice and changed our assigned room to one that was closer to the elevator since my Mom has trouble walking. All the staff was extremely nice from the front desk to the housekeeping staff to the maintenance guys cleaning the floors. They all smile and make you feel welcome. Very clean room. Close to nice restaurants and Quail Springs Mall shopping!!!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Michael J, Guest Relations Manager at Hilton Garden Inn Oklahoma City North Quail Springs, responded to this review, August 14, 2013
Dear Susan:

Thank you for your feedback regarding your stay with us in Oklahoma City. I am very pleased to hear that our staff was able to accommodate your requests. We strive to ensure that all our guest receive a perfect "10" experience. I will forward this feedback to the front desk and management team. If there is anything else we can do please do not hesitate to let any of our team members know and we look forward to your next stay with us.

J Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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461 reviews from our community

Traveler rating
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    53
    32
    12
See reviews for
151
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Aledo, United States
1 review
Reviewed July 30, 2013

During our recent family vacation we stayed at the Hilton Garden Inn. The service provided by the staff was exceptional. We stayed under the bed and breakfast special and I must say it was an outstanding value. I would recommend this hotel to anyone staying in OKC.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Riley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Michael J, Guest Relations Manager at Hilton Garden Inn Oklahoma City North Quail Springs, responded to this review, August 14, 2013
Dear Riley:

Thank you for your feedback regarding your stay with us in Oklahoma City. I am very pleased to hear your experience was positive. We strive to ensure that all our guest receive a perfect "10" experience. I will forward this feedback to the kitchen, front desk, and management team. If there is anything else we can do please do not hesitate to let any of our team members know and we look forward to your next stay with us.

J Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sand Springs, United States
1 review
Reviewed July 26, 2013

After a small problem with check in, which was cleared up within a short time, everything else was great. It was a lovely room and a very nice Hotel/Motel. I would stay again. My grandchildren enjoyed the pool and my grandson especially enjoyed the fitness room. We were there for a basketball tournament and it helped him to have somewhere to go and workout before and after the games.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Michael J, Guest Relations Manager at Hilton Garden Inn Oklahoma City North Quail Springs, responded to this review, August 14, 2013
Dear Mary:

Thank you for your feedback regarding your stay with us in Oklahoma City. I am very pleased to hear that your stay with us was exceptional. We strive to ensure that all our guest receive a perfect "10" experience. I will forward this feedback to the front desk and management team. If there is anything else we can do please do not hesitate to let any of our team members know and we look forward to you and your grandchildren staying with us again.

J Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskogee, United States
1 review
Reviewed July 25, 2013

The overall experience was less than I was expecting from a Hilton brand. The mattresses were horrible - they have a "dial a comfort" level that did not adjust to anything other than "hard as sleeping on the floor". I could have overlooked all of the other problems that we had - but the sleeping experience convinced me to not stay at a Hilton again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Michael J, Guest Relations Manager at Hilton Garden Inn Oklahoma City North Quail Springs, responded to this review, August 14, 2013
Dear Mary:

Thank you for your recent feedback regarding your stay in Oklahoma City. I have shared this information with the management and housekeeping team to ensure that the beds are working correctly. I do apologize that you had a difficult tine with the sleep system beds. If you are ever in the Oklahoma City area I do hope that you give us another try so we can show you that the beds are in working order. Please ask for myself or Gee Rios so we can ensure that your next stay with us is a perfect "10."

J Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buford, United States
2 reviews
Reviewed July 19, 2013

Whenever you are in this area this is a great hotel. All of the staff go out of their way to make you comfortable. It is in a great area with great restaurants and shopping. The hotel itself is very nice and all of the rooms are modern and up to date.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronnie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Michael J, Guest Relations Manager at Hilton Garden Inn Oklahoma City North Quail Springs, responded to this review, August 14, 2013
Dear Ronnie:

Thank you for your feedback regarding your stay with us in Oklahoma City. I am very pleased to hear that our staff went out of their way to make you feel comfortable. We strive to ensure that all our guest receive a perfect "10" experience. I will forward this feedback to the front desk and management team. If there is anything else we can do please do not hesitate to let any of our team members know and we look forward to your next stay with us.

J Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 18, 2013

Loved this hotel and it's staff! Beautiful hotel, nice, clean, spacious rooms and an excellent staff. Rooms were dark to allow for sleeping in and the beds and linens were top of the line. Would stay here again without hesitation.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank AngeltoAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Michael J, Guest Relations Manager at Hilton Garden Inn Oklahoma City North Quail Springs, responded to this review, August 14, 2013
Dear AngeltAngel:

Thank you for your feedback regarding your stay with us in Oklahoma City. I am very pleased to hear that your stay with us was excellent. I will forward this feedback to the front desk and management team. If there is anything else we can do please do not hesitate to let any of our team members know.

J Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Worth, United States
2 reviews
Reviewed July 18, 2013

This was an exceptional hotel, great service, good food, quiet stay, and I plan to return soon. This hotel is close to many restaurants, a large shopping mall, and easy access to the freeway. You can be downtown in 25 minutes.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J Michael J, Guest Relations Manager at Hilton Garden Inn Oklahoma City North Quail Springs, responded to this review, August 13, 2013
Dear Tom:

Thank you for your recent stay with us in Oklahoma City. I am very pleased that you enjoyed your stay with us. I will notify the management team regarding your recent stay. Feedback is always appreciated and we look forward to your next stay with us.

J Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Oklahoma City North Quail Springs

Property: Hilton Garden Inn Oklahoma City North Quail Springs
Address: 3201 NW 137th St, Oklahoma City, OK 73134-0904
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Oklahoma City
#17 Family Hotel in Oklahoma City
#19 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Oklahoma City North Quail Springs 3*
Number of rooms: 113
Official Description (provided by the hotel):
Our entire staff extends an invitation to come stay with us at the new Hilton Garden Inn OKC Quail Springs and experience the meaning of true hospitality. Enjoy the beautiful rooms with our Garden Sleep system, rejuvinate with a work out in our state of the art fitness center or a dip in our indoor pool and spa. Relax with your favorite beverage while dining in our great restaurant or simply enjoy room service. We are close to the finest and most vibrant shopping district, also minutes to downtown, Bricktown, the airport, and many other business or pleasure destinations! ... more   less 
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Also Known As:
Hilton Garden Inn Oklahoma City North/Quail Springs Hotel Oklahoma City

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