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“Great Customer Service”

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Hampton Inn & Suites Oklahoma City / Bricktown
Ranked #7 of 148 Hotels in Oklahoma City
Certificate of Excellence
Oklahoma City
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Customer Service”
5 of 5 bubbles Reviewed July 6, 2012 via mobile

We checked in for the forth just so we wouldn't have to worry about traffic. Check in was easy and pleasant. Lady booking me in even offered to upgrade my room. The parking garage next door is not owned by the hotel, but the charge is only $8.00 for unlimited come and go. (the Hilton charges $20).

The rooms are comfortable and very clean.

There was a misunderstanding with the cleaning crew and both the manager and cleaning lady came to our room to clear up the situation. I've never had a manager room, especially after hours. It sure did make a positive impression. Will definitely come again!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HuskerFan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Oklahoma City / Bricktown, responded to this review, July 11, 2012
Dear Valued Guest,

We just wanted to Thank you for taking the time to post your experience on Trip Advisor. We take great pride in the cleanliness of the hotel. We are glad to have had the opportunity to serve you and exceed your expectations. We cant wait to see you on your next trip to OKC. Thanks Again for taking the time to post on Trip Advisor.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
oklahoma
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed June 23, 2012

Our family has stayed here several times and each time has been great. The rooms are fresh and clean, the service friendly, and the free breakfast has lots of choices. The pool area is lots of fun for kids. It is fun to watch the Redhawks baseball games from certain rooms or the top of the parking garage. Speaking of the garage, it does cost to park but that's okay because the location is so handy. I love how you can walk out the door and be close to so many restaurants and attractions. Our young daughter loves the nearby Spaghetti Warehouse, while our friends with more sophisticated tastes love Mantels, which is right across the street. You do need to have a room key to access the hotel elevator from the parking garage, so pull in front and check in first. The cost is pricey at times, but so are all the Bricktown hotels, so look for specials.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank soonermom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Oklahoma City / Bricktown, responded to this review, June 28, 2012
Dear Valued Guest,

We are happy to hear that all of your family trips have been great at the Hampton Inn and Suites in Bricktown. Our amenities and service are what we are known for and we are glad that you enjoyed everything the hotel had to offer. We are conveniently located in the heart of Bricktown and everything in the area is just steps away. Next time you are traveling to the area with the family or friends we look forward to you being our guest. Thanks again for taking the time to post about your experience.
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Level Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 22, 2012

Kids absolutely loved the indoor pool! Great location in Bricktown with restaurants nearby and AAA baseball stadium next door that is home to the Redhawks. Very pleased with location, service, accommodations, pool, and breakfast. Highly recommend staying here.

Stayed June 2012, traveled with family
Helpful?
Thank TXbierfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn & Suites Oklahoma City / Bricktown, responded to this review, June 28, 2012
Dear Valued Guest,

We truly appreciate your feedback and taking the time to post your experience on Trip Advisor. We here at the Hampton Inn and Suites Bricktown pride ourselves on service and ensuring that every guest truly enjoys their experience at the hotel. We are perfectly situated close to all the activities that Bricktown has to offer and we can't wait to see you on your next trip back to Bricktown. Thanks Again!
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Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 18, 2012

Very clean hotel. Wonderful customer service. Beds are super comfortable with always fresh bedding. Quiet hotel, even though it is right next to the ball field. Yep! You can watch the Redhawks play from your room. Great view. Plenty of restaurants and activities within walking distance.

Room Tip: Ask for a room overlooking the ball field.
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OklahomaTraveler055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 13, 2012

Very clean, very close to everything, staff polite and helpful. Rooms where clean and comfortable as you'd expect. The thing that still gets me about Hampton Inn's is the coffee service set is in the bathroom? Whats that about? Always disgusts me and I never ever use it...how unhygienic is that! Aside from Hamptons silly company layout policy its a great place for your visit to brick town and Id stay again. Just avoid the kettle and grab a cup down in the lobby ;)

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank itraveldotocm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ardmore, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 5, 2012

Had a group of 7 girls in Bricktown for a bachelorette party. We stayed in the 2 queen beds studio suite over looking the ballpark. The room was spacious and clean and the view of the ballpark was fun. The staff was nice and attentive. It is located in the middle of Bricktown within walking distance of many different bars and restaurants. I look forward to bringing my family back to catch a game this summer.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Riki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 18, 2012

In Ok. City for niece's graduation from law school. Stayed here and had excellent accomodations. Fun that th eball park is right next door, "river front" is within walking distance (take the boat tour it is worth it just for the glimpse of the magnificent bronze sculptures) to everything. Cafe at the museum is great and the food is fabulous. Perfect pick and location.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SusanEleanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonStesBricktown, General Manager at Hampton Inn & Suites Oklahoma City / Bricktown, responded to this review, May 22, 2012
Thank you very much for your favorable comments! We appreciate you taking the time to record your stay on Trip Advisor.

We strive to provide excellent service and comfortable accommodations to all our guests, whether they are traveling on business or leisure. The Hampton Brand is known for their very “comfy” beds and we hope you had a restful night of sleep while you were in OKC.

We are glad you had a chance to experience some of the things that Bricktown has to offer. So many options within walking distance! We hope that when you come back to visit, you will think of us.

Thank you again! We look forward to seeing you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Oklahoma City / Bricktown

Property: Hampton Inn & Suites Oklahoma City / Bricktown
Address: 300 E Sheridan Ave, Oklahoma City, OK 73104-4235
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Oklahoma City
#4 Romantic Hotel in Oklahoma City
#6 Business Hotel in Oklahoma City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Oklahoma City / Bricktown 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Situate yourself in the hottest area of Oklahoma City when you stay in Bricktown, a former warehouse district that is now a local hot spot. Enjoy everything from sporting events to musical performances to historical attractions. Plus, see it all from the comfort of a hotel that shares the same energy as the surrounding area when you stay at the Hampton Inn & Suites® hotel in Oklahoma City-Bricktown. We offer easy access to the Will Rogers International Airport and I-40, I-235, I-35 and I-44. Our Bricktown hotel is within walking distance of the Ford Center Arena and the Cox Business Services Convention Center. Plus, you'll be right next door to the AT&T® Bricktown Ballpark, home of the Oklahoma Redhawks triple A baseball affiliate. ... more   less 
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Also Known As:
Hampton Inn And Suites Oklahoma City / Bricktown
Hampton Inn & Suites Oklahoma City / Bricktown Hotel Oklahoma City
Hampton Inn Oklahoma City
Oklahoma City Hampton Inn

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