We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family stay in 3 rooms”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Homewood Suites by Hilton Oklahoma City-West
Ranked #17 of 152 Hotels in Oklahoma City
Certificate of Excellence
Reviewed June 11, 2014

Our one night stay was great - 4 adults and 7 children (ages 2-16). Checked in easily, the rooms were very clean and spacious. The kids enjoyed the pool and basketball hoop. Breakfast was very good. We needed extra towels for the pool and the receptionist went out of her way to get some for us. No problems.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (455)
Traveler rating
Traveler type
Time of year
Language

311 - 317 of 455 reviews

Reviewed May 23, 2014

I always enjoy staying at Homewood Suites. It's like my home away from home. The hotel is always nice and the rooms are clean and comfortable. I stayed here last weekend and was greeted with "Welcome back to Homewood Suites'. The front desk lady was super nice and helpful. My room was a one bedroom suite and was in perfect order. The breakfast was real good the next morning, they had scrambled eggs, sausage patties, potatoes, and omelets for the hot food, make your own waffles which had strawberry sauce and whipped cream if you wanted it, fresh fruit, oatmeal, bagels, yogurt, toast, and cold cereals. I was very pleased with my stay overall and the staff is outstanding. Will be staying here again next week when we have to go to another track meet. This location is also only about a mile from the Outlet mall if you like shopping.

Room Tip: I always request being away from elevators and ice machines. It's quieter and Homewood always a...
See more room tips
  • Stayed: May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dcart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKCHomewood, General Manager at Homewood Suites by Hilton Oklahoma City-West, responded to this reviewResponded May 28, 2014

Dear Dcart,

Thank you for taking the time to provide your feedback and great comments regarding your recent stay. I'm very happy to hear that you enjoyed your stay with us. I will be sure to share your kudos with our team. We appreciate you choosing us as your home away from home, and look forward to seeing you during the next track meet!

Jenny - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

I stayed at this hotel one night on a business trip and was pleasantly surprised! Check in was easy, no hassle and the rooms are wonderful! Clean, bright, spacious...I love having the 'suite' - separate living area to relax and watch television. The complimentary breakfast had a nice selection of cold and hot food.

  • Stayed: March 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank CayugaCarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKCHomewood, General Manager at Homewood Suites by Hilton Oklahoma City-West, responded to this reviewResponded May 28, 2014

Dear CayugaCarol,

Thank you for your feedback and great comments regarding your recent stay with us. I'm thrilled to hear that you enjoyed your stay. We strive to provide a comfortable stay and excellent service to all of our guests and look forward to seeing you when your travels bring you back to Oklahoma City.

Jenny - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014

We just loved this Homewood Suites. Whole family came in for OU graduation and so glad we got to stay here - excellent staff, top notch services, polite and very helpful, super clean, tons of room, didn't want to leave! Thank you for a fantastic breakfast and the late, late night use of your living room area for all of us to just chill out and play dominos and talk. It was a great stay, we will be back here if given the opportunity to come back to Norman or OKC !!

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Cami E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKCHomewood, General Manager at Homewood Suites by Hilton Oklahoma City-West, responded to this reviewResponded May 28, 2014

Dear Cami E,

Thank you for taking the time to provide your feedback and great comments during your recent stay with us. I'm delighted to hear that you and your family enjoyed your stay during OU graduation. I will be sure to share your comments with our team. We appreciate your choosing our hotel during such an exciting time for your family and look forward to seeing you when your travels bring you back to Oklahoma City.

Jenny - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

To be honest, our stay at the Homewood Suites OKC-West was ruined from the start due to the bad check-in experience. The surly clerk was more interested in answering phones than helping us, the customer trying to check-in - service was definitely NOT her middle name. This left a bad taste in our mouths from the beginning. Then the little annoyances with the room started to add up. The TV picture had a strange color - normally, I would just call the front desk to see if it could be adjusted but after our experiences with the front desk at the beginning, I wasn't about to do that. Next, the shower was constructed for giants. Yes, it had an adjustable showerhead but it was mounted to high up the wall my wife (of average height) actually had to get a chair to stand on to adjust it. There was some road noise although it did die down at night and our sleep machine masked it. Finally, no tub - I don't know if this was just our room or the entire hotel. I know this trend toward no tubs is growing in new hotels but I have to say I don't like it.

The reason my rating isn't lower after all this is there are some redeeming features of this property. It was clean. The bed was comfortable - we slept well. And, it was nice to have the kitchen which was fairly well stocked. The location was fairly good with several restaurants and stores nearby.

If the service had been better, the pluses probably would have outweighed the negatives.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mrpeanut3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

Very nice, clean hotel with an excellent staff! Surrounded by good restaurants and right by the OKC outlet mall, but I just prefer staying closer to downtown OKC. The staff was very friendly and helpful. We stayed in a suite and it exceeded our expectations.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Courtney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014

There were a lot of things that went wrong during our visit and the staff keep saying "we are very busy, we are understaffed and they won't hire any more help." No apologies only excuses. I have only stayed at Hiltons but after this experience I will not be back.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKCHomewood, Manager at Homewood Suites by Hilton Oklahoma City-West, responded to this reviewResponded May 1, 2014

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Oklahoma City hotels
2.2 mi away
Embassy Suites by Hilton Oklahoma City Will Rogers Airport
Embassy Suites by Hilton Oklahom...
#14 of 152 in Oklahoma City
896 reviews
7.2 mi away
Homewood Suites by Hilton Oklahoma City-Bricktown
2.1 mi away
Best Western Plus Saddleback Inn & Conference Center
Best Western Plus Saddleback Inn...
#15 of 152 in Oklahoma City
933 reviews
Show Prices
Show Prices
Show Prices
7.2 mi away
Hampton Inn & Suites Oklahoma City / Bricktown
2.3 mi away
Hyatt Place Oklahoma City Airport
Hyatt Place Oklahoma City Airpor...
#18 of 152 in Oklahoma City
509 reviews
6.7 mi away
Colcord Hotel
Colcord Hotel
#1 of 152 in Oklahoma City
1,036 reviews
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Oklahoma City-West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Oklahoma City-West

Address: 6920 W Reno Ave, Oklahoma City, OK 73127-6536
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Oklahoma City
#8 Business Hotel in Oklahoma City
#8 Family Hotel in Oklahoma City
Price Range: $115 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Oklahoma City-West 3*
Number of rooms: 90
Official Description (provided by the hotel):
Our pet policy includes dogs up to 35 pounds with a $100 non-refundable pet fee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com, Travelocity, Expedia, Priceline, Orbitz, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Homewood Suites by Hilton Oklahoma City-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Oklahoma City-West Hotel Oklahoma City
Homewood Suites Oklahoma City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing