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“Nice stay”

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Candlewood Suites - Oklahoma City
Ranked #75 of 149 Hotels in Oklahoma City
Germantown, Tennessee
Level Contributor
76 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Nice stay”
Reviewed April 2, 2011

Stayed just one night but had a good stay. Close to the airport and restaurants. Rooms were ok and clean. Kitchen had standard stuff. The staff was very helpful and they even have new movies you can borrow for free. The room had a dvd/vcr combo and a good selection of channels. Overall an average hotel but not bad.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nickel1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    30
    17
    16
    7
    5
See reviews for
13
7
6
39
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Texass, Texas, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 7, 2010

My husband, toddler and I stayed at Candlewood Suites for Thanksgiving. The place was great! It was all updated, smelled fresh, clean and roomy. We never heard people walking up and down the hall and no noise from rooms on either side of us. They had a good selection of TV channels. The kitchen was clean and stocked. Nice executive desk to spread all your stuff out on. The only things that I didn't like is the bedroom wasn't big enough for a pack n play. So when it was time to go to bed, we had to put him in the living room and we had to go to the bedroom. There is no double access doors to the bathroom from the bedroom and the living room. So we had to open the bedroom door, go through the living room just to use the bathroom. The heater is loud so it woke our son up every time it kicked on. You had to control it from the unit and not from the wall device they had set up. You also had to pay for more coffee if you wanted it. The sleeves they give you makes four cups. Not enough for heavy coffee drinkers like my husband and me. They provided feather pillows instead of regular pillows. And when we asked for regular pillows, they only found one. So we had to sleep with pillows we normally wouldn't sleep with, making the quality of sleep not as good. We'll bring our own coffee and pillows next time. :)

None of this will keep us from going there again to say. The location is great and there is a Chili's right across the street for late night food. :) We will definitely recommend this place to other family members!

  • Stayed November 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krhamby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
1 review
Reviewed March 7, 2009

Everything was fine except the Internet speeds were Horrendous! For a short two day stay I had no problems. The pantry downstairs was an easy way to grab breakfast on the run. Some LOUD guests, but they were a few rooms away, thankfully.
Would prbly come back again, if it wasn't for a useless Internet connection.
Felt like I was on 1990's dial-up.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank knite20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Florida
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 27, 2008

I've stayed here a lot. A lot. Sometimes upwards of 90 days. I have seen their General Managers come and go, and the one they currently have should definitely go.

Since I am an extended stay guest, I get a lower rate than if I only stayed one or two nights. Since I am a Priority Club Platinum member, I fully expect a room upgrade when I check in. Unfortunately, the staff here doesn't care, not even the GM.

After about 60 days here, I had to extend and told the front desk. Without my knowledge or approval, I was checked out of my room and immediately checked back in. A week later I found out my bill had gone up $30 per night. I questioned the GM over the phone, and she basically said, "Oh well", and I threatened to leave. She then asked me if she should send housekeeping down to clean my room. This is coming from the GM! She didn't care if I left or not. This episode prompted me to call ICH Hotels and complain. Minutes later I went for a face to face with the GM to see if I understood her correctly. She miraculously relented and left my old rate intact.

Bottom Line: I won't be staying here again. The rooms are not cleaned very well, and when they're only done once per week on long term stays, it should be cleaned properly. If you stay on the first floor, moderate to heavy walkers will wake you up. My hot water also was out for 4 days before that was fixed. The staff acted like it was only my room even though I don't have a water heater in the room.

Now the bottom line: I won't be coming back, Janet. Not until you leave or get fired.

  • Liked — location to my office
  • Disliked — The General Manager's attitude
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mromero548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2005

Candlewood OKC was a below-average experience:
1) Room was less than spotless (stains on the floor, etc.)
2) Hallway had major water stains where there was a backup of some kind; i.e., heavy perfume smell at parking lot exit door....maybe from a plumbing problem.
3) AC in my room on first floor either kept the room extremely cold or it had to be turned off completely because of malfunction...

Price was about same for same-quality hotels like Holiday Inn, Hampton Inn or La Quinta, but I would stay at these three before staying at this particular Candlewood. For 73 dollars a night, I should have stayed at La Quinta (where I have stayed previously in OKC) for the same price and boosted my "Rewards" points!

Stayed September 2005
Helpful?
1 Thank L3368EWroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 16, 2005

Stayed at this all suite Hotel in early March Clean rooms well stocked pantry Exercise room where everything worked and free vcr rentals with helpful front desk personnel made for a very enjoyable 2 night stay. Add in free laundry facilities, little extras such as a bag of popcorn in the microwave plus a great price - don't feel you can go wrong by staying here.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 25, 2005

After a long drive from Memphis, this hotel was just what we needed. The staff was very friendly and the accomodations were nice. Since we were traveling with a dog, we were given a room on the ground floor, right next to the exit, which is perfect when travelling with a pet. The room had everything we needed; including a fully stocked kitchen. After being on the road for several days, washing and drying our clothes for free in the laundry room was a nice bonus. The exercise room is adjacent to the laundry room and the pantry is next door, where you can pick up snacks and drinks and have them billed to the room. The hotel is in a convenient location and there are several restaurants right next to the hotel. This isn't a high class hotel, but much nicer than the previous reviews would lead you to believe. Would stay there again.

  • Stayed February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank obxdreamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites - Oklahoma City

Property: Candlewood Suites - Oklahoma City
Address: 4400 W River Park Dr, Oklahoma City, OK 73108-1732
Phone Number:
Location: United States > Oklahoma > Oklahoma City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #75 of 149 Hotels in Oklahoma City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites - Oklahoma City 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection. At the Candlewood Suites Oklahoma City Hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk using our free high speed Internet. Relax in the over sized recliner while you enjoy music or kick back and watch a movie. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center. Then grab a meal for dinner or a snack at our Candlewood Cupboard at value prices.We are proud to be a pet friendly hotelpet fee based on length of stay, which is conveniently located near the city's major expressways of I-40 and I-44, Downtown Oklahoma City and close to other attractions such as the Celebration Station, White Water, the Cowboy Hall of Fame as well as the world renowned Horse Shows. Within an easy 8-15 mile drive you can get to other sites such as the State Capitol, Frontier City, Bricktown, Crossroads and the Oklahoma City Memorial. Also many companies such as UPS, AFS, Sonic, Tinker AFB and the FAA have their headquarters or main offices in our area. So whatever the reason for your travel is we would love for you to stay with us. ... more   less 
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Also Known As:
Candlewood Suites - Oklahoma City Hotel Oklahoma City
Candlewood Oklahoma City
Oklahoma City Candlewood Suites

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