Very helpful and friendly staff. Clean rooms and hot breakfast. The hotel is very convenient to the airport and to the highway into downtown Oklahoma City. We had a great stay and will stay here again the next time we are in Oklahoma City!More
Very helpful and friendly staff. Clean rooms and hot breakfast. The hotel is very convenient to the airport and to the highway into downtown Oklahoma City. We had a great stay and will stay here again the next time we are in Oklahoma City!MoreShow less
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and we look forward to seeing you again next time!
A very nice, clean hotel with a "welcome home" attitude. The front desk people were very friendly and helpful. The rooms were clean, and had everything a traveler on a budget could want.
The breakfast was fresh, varied and plentiful.
Thank you for your review.. I am glad to hear you enjoyed your stay and look forward to seeing you again. --
Vicki - Mgr
Stayed one night before a flight out of OKC. Location is very good as there are tons of restaurants and shopping near by. The room was clean and stardard issue and consistent with the Holiday Inn Express brand.
Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.
Pricelined 3 rooms for our overnight stay after a Thunder game. Location was fine and hotel was clean enough. Free breakfast was decent (although there is a Cracker Barrell around the corner if you want a real one). Our only complaint is that when we got up to get ready at 8:30 am on Saturday morning, there was NO hot water. We called the desk and she said she would check on it but also said "well alot of people took showers already". We never got a call back so we ended up waiting for another hour before we could finally take a luke warm shower. We really kinda wanted to get going but ended up wasting 1 hr so we could take a shower. When we went to check out we ask about it and she said she did check on it like she told us she would. But apparently a call back to let us know was something she didn't think to do? Fairly young staff so that probably explains the lack of customer follow up.
By Holiday Inn Express standards this place is just average. Everything was OK but it is ready for a remodel. I would stay there again but would look around at other place first. The location is handy for downtown attractions but the access to the hotel is rather inconvienient.
I stayed at this hotel on the night of 10/3/2012. After leaving the hotel the next morning I began itching on my left arm, I soon realized that I had been bitten by bed bugs. After I got home I found two bed bugs in my suitcase. I contacted the hotel and spoke with Michelle and she apoligized and said that the manager would contact me on Monday. On Tuesday (10/9) I contacted the hotel again and spoke with Vicki and she said that she would make sure that the manager knew of the problem and contact me by the end of the week. As of this review I have not been contacted by the manager.
I am sorry for the inconvenience you experienced at our hotel. I am the manager and I spoke to you directly myself. During our conversation I expressed my sincerest apologies and advised you I would investigate the situation. Both Terminex and ourselves did a thorough check of the room and did NOT locate any bed bugs or bugs of any kind in the room. Even though we have had no other complaints of bites from any of our other guests, we have sprayed the room as a precautionary.