We were in town for a wedding. After researching hotels in this area I was impressed with the reviews and also that there was not a report of bed bugs. I am terrified of that and will pay whatever to stay in a nice hotel that is clean. When we arrived the lobby was very clean and the staff was kind and we went to our room. When we opened it we thought maybe that they sent us to the wrong room. There was used toilet paper in the toilet, coffee was spilled on the counter, the beds and floor was damp, and there were hand prints on the bed boards that you could clearly see! We asked for a different room and this one was clean and had a pull out couch bed. That night as we were preparing for bed we called the office and asked for bedding for the pull out bed. We were informed that he wasn't sure if they had any more because a bunch of kids were staying at the hotel. Seriously? Well we asked could he please look and let us know. He was very rude and said yeah I guess. He brought the bedding later. The next morning the elevator was broke down and the swimming pool was very cold. We did get to use the hot tub though.
I was very disappointed. The lobby was nice and the first staff was, but after check in everything went to pot. As much as we paid, I expected more.
- Official Description (provided by the hotel):
- Our Marriott hotel offers an ideal location near northern Oklahoma City and attractions such as the Quail Springs Mall, Lake Hefner, and SoccerCity. Staying in northern OKC allows guests to easily explore downtown Oklahoma City with a variety of things to do. The Oklahoma City Zoo, Chesapeake Energy Arena, and Cox Convention Center are each under 20 minutes away. Relax in our spacious rooms with free WiFi, and premium cable. Enjoy complimentary breakfast on us each morning featuring hot and healthy options for the entire family. Our indoor pool and fitness center ensure guests can stay active while on the road. At the Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee. ... more less
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- Also Known As:
- Fairfield Inn And Suites Oklahoma City Quail Springs/South Edmond
- Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond Hotel
- Fairfield Inn Oklahoma City
- Fairfield Oklahoma City
- Oklahoma City Fairfield Inn