Hotel seems nice enough from the outside. It is located along an industrial highway (lots of hotels, convenience stores, strip-malls, hospitals, etc). When we got to our room, my son noticed hairs in the bathtub and the towels were wet. I called housekeeping and they sent someone up to clean the tub and give fresh towels. Problem solved. Next day, couldn't find ice in any of their ice machines, so I bought some at 7-Eleven down the road. Of the two keycards I received, only one worked. I had it replaced and the replacement didn't work. Not a big deal, but still annoying. Next evening, arriving back at the hotel, the room had not been made up. Then my son noticed that his things had been messed with, and one of his high-tech toys was missing. While looking for the missing toy, we realized that there were a few tiny pieces from the inside of the toy, which were lying around, but the toy itself was gone. I informed the front desk and they agreed that the cleaning staff had broken the toy, then tried to cover it up by taking the toy, and pretending that they never entered the room. The room never did get cleaned. The final problem is that the toilet stopped flushing. I would have fixed it myself, but they had some weird plastic bladder system built into the toilet tank. The hotel did comp me for one night's stay. Still, I would have left if not for the fact that I was travelling with 12 other families. I heard complaints from nearly everyone staying with us. We tolerated this hotel stay. In a word, this hotel is "marginal".