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“Great Stay!”

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Hilton Garden Inn Norman
Ranked #12 of 24 Hotels in Norman
Reviewed July 3, 2014

Overall, the stay at the hotel was exemplary. The room and hotel itself was great. The room included microwave, refrigerator, and even a Kuerrig coffee maker. The location of the hotel was convenient to the reason that we were in Norman for the weekend. The only issue was the check in procedures. We were told that check in was at 12 but it is at 3 so we had to wait while they tried to accomodate us with a room. It was not a very long wait but still added to the stress of the trip. Still enjoyed the stay at the hotel even though didn't get a chance to use the pool. I would stay there again.

  • Stayed: July 2014, traveled with family
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Thank Curtis_Yeager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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356 - 362 of 524 reviews

Reviewed July 3, 2014

Acted like we were bothering them to be there!!! Every time we asked for missing pillows, repairs the the bathroom light, air condtioning repair, reclean the room and they house keeping person came by at 8:30 AM and beat on the door nd tried several times to open with the saftey lock engaged!!!!! 8:30 AM ON A SUNDAY MORNING!!! This was our 26th anniversary!!!

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
2  Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2014

Hotel staff was friendly. Room was nice and even included a Kuerrig coffee maker. Breakfast staff were attentive. The location was convenient to the interstate, so quick on and off to get to my destination. Will stay there again.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Ted R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

Staying here right now! Worst service ever!!! They took our pillows while cleaning our room, told us we would have to come down and get them ourselves. Michelle was the person working front desk. When asked to speak to a manager she said there wasn't one. The phones in our room do not work, the light in our bathroom does not work. We moved the lamp from the desk in there. This is a step up from camping. I have never written a bad review before but wow this place is terrible.

  • Stayed: June 2014, traveled as a couple
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2  Thank Joann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana C, Manager at Hilton Garden Inn Norman, responded to this reviewResponded July 3, 2014

Ms. Joann,

First, I would like to thank you for taking the time to give us some honest feedback about your stay. We take pride in providing our guests with a comfortable and relaxing visit, and I am very sorry that we fell short during your stay. Be assured that we have addressed all the issues you encountered, and are working on resolving them. I will soon be contacting you directly to personally make things right for the problems you experienced. I hope you will accept our sincerest apologies and that the next time you visit Norman, we might earn back the opportunity to offer you a much more pleasant experience.

Thank you again,
Jana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2014

It was very welcoming and the service was great. It as a little confusing to get to the location, but it was worth the trouble. The room was clean with the exception of the bathroom floor which needed some work. I would make this place my choice when visiting the area again.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Emma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2014

This is a very good value when looking for a hotel that is centrally located in Norman Oklahoma. Overall the hotel is clean, the service was excellent, and it amenities word good shape. Grate for the business traveler or family with young children.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2014 via mobile

We had an anniversary outing and had grandma lined up to watch the kids. I was late in calling for a room, but only 3 days before, I called and they got us adjoining rooms with King Suites.

The pool is always a good getaway for the kids, and the staff is friendly. The rooms are clean and spacious, and in good condition.

Always a place to stay when in Norman, whether a couple is staying or a larger family!

Stayed: May 2014
Thank SoonerDiddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Norman

Address: 700 Copperfield Dr, Norman, OK 73072-4107
Phone Number:
Location: United States > Oklahoma > Norman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Norman
Price Range: $97 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Norman 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hilton Garden Inn Norman is ideally located just minutes from the University of Oklahoma and features spacious guest rooms, complimentary WiFi and an on-site Great American Grill restaurant. ... more   less 
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Also Known As:
Hilton Garden Inn Norman Hotel Norman
Hilton Norman

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