We are currently staying at the Embassy Suites Norman on Thanksgiving day. While the info card given to us at check-in says the breakfast would be served in the lobby till 10:30 am (till 10:30 on Saturdays, Sundays and holidays, till 9 on regular days M-F), I just learned from the front desk that breakfast was closing at 9. I spoke to the restaurant manager, and he could not give any reason why they were closing breakfast at 9 on a holiday when they have told all their guests that it would be open until 10:30. No help whatsoever- i might as well have been talking to another hotel guest. He just kept saying he didn't know who made that decision (he's the restaurant manager) and that the restaurant services aren't even related to the complimentary cooked-to-order breakfast they serve. What?! Guess we will have to go out for breakfast to another restaurant, which will add much time to an already busy Thanksgiving day. They do not offer room service breakfast.
By the way, we did use the room service for dinner last night, and it was nearly inedible. We all thought our food tasted "off" and none of us could finish. It was gross. By bedtime I felt really sick to my stomach. Never again.
On a better note, the room was clean and the hotel quiet.
- Official Description (provided by the hotel):
- The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more less
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- Also Known As:
- Embassy Suites Norman Hotel Norman