Since the 1st and 2nd floors were full of crickets and grasshoppers, the ants stayed with us on the 3rd floor. We woke up with ants in our beds. When I went searching for the ice machine on the 3rd floor, I ran into the housekeeper, with my ice bucket in hand, and asked her if this floor has an ice machine. Her response was "No Engli". When we were leaving the hotel, I did not see anyone at the front desk to discuss the issue with the ants. Iwaited for someone to appear, but heard the front desk person talking about personal issues in the room off from the front desk. There were several keys lying on the counter which would tell me the front desk person has not been at the desk for quite some time...this was Sunday morning at 10a when folks are checking out. When I complained to their corporate offices, the assistant to the general manager called me and offered a 25 percent discount in hopes that we would give them another chance. I told her I will never return.
- Official Description (provided by the hotel):
- With our convenient location and the thoughtful service offered at the Country Inn & Suites Norman and nearby shopping/neighboring restaurants, you'll wonder why traveling isn't always this easy. Close to Oklahoma University and Oklahoma City, this hotel features two room Suites, large one room studios, and spacious standard rooms with either king size or queen size beds. Features include a free hot breakfast daily, reliable free wi-fi internet access throughout, a year round indoor swimming pool, hot tub, fitness center and a private meeting room. Rooms feature 32" flat screen televisions with premium cable programming (including HBO), refrigerator, microwave and coffee station (with coffee maker, coffee, coffee cups, condiment kit with napkin, stir stick, creamer and sugar and alternative sweetener). Amenities include iron & ironing board,hair dryer, individually controlled heater/air-conditioner. personal grooming items and forgot something? items for travelers. Fresh baked cookies and coffee in the lobby throughout the day. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn And Suites
- Country Hotel Norman
- Country Inn Norman
- Norman Country Inn