We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Front desk staff very nice and helpful. OK facility. Generally not very clean.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Muskogee
Ranked #6 of 19 Hotels in Muskogee
Bloomington, Illinois
Level 6 Contributor
106 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Front desk staff very nice and helpful. OK facility. Generally not very clean.”
Reviewed January 28, 2013

Front desk staff attentive. Did not see any other staff but the breakfast staffer -- she was very quite but kept the breakfast food will stocked. Reason I mention not seeing other staff is that there was little evidence of cleaning in the facility. I don't know if Internation Hotel Group facilities simply don't have vacuum cleaners, or if they simply don't have staff to run them. The halls were dirty and did not get vacuumed. The stairways were dirty and needed to be vacuumed. All the common walkways needed actual cleaning -- the carpets are very dirty.

Floor in my room had unfortunate reminders of the prior guest. I mentioned to the front desk the next morning. She was very sorry and addressed it --even, over my protest, credited my bill. I have no complaints about her efforts. I just don't understand why they don't vacuum the floors. I never heard a vacuum running there.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jordan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Muskogee, responded to this review, August 6, 2013
Dear Jordan C,

Thank you for writing a review about your stay with us. I appreciate your compliment on our hotel staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept our sincere apologies for any inconvenience and discomfort it may have caused you. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

95 reviews from our community

Traveler rating
    44
    27
    17
    4
    3
See reviews for
38
13
7
26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Green Bay, Wisconsin
Level 5 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 22, 2013

Stayed here on business previously a few years ago, and didn't see many other "newer" options nearby. The place is clean, and still maintains relatively "new" feel. Comfortable bed, shower with large granite tiles, decent breakfast.

I will stay here again.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank BayBoater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln
Level 4 Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 29, 2012 via mobile

The staff at the front desk was friendly and helpful. The hotel was well maintained and clean. The only concern was that the breakfast was not replenished as often as it needed to be. The hotel is easily accessible from route 69.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shep8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enid, Oklahoma
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2012

This review is a followup from my previous review. Being a digital alien I do not always get all the circles checked which is waht happened with my previous review. I meant to give the Hotel a really good review but did not realize I had to check the circles at the beginning of the review. My stay at the Muskogee Holiday Inn was very satisfactory, the building and grounds are well maintained the staff is wonderful and the manager in charge of getting the breakfast area set up was working well before the 6:30 start time which was great for us as we had to leave each morning before the 6:30 breakfast.

I will be in Muskogee for several days in January as well as two weeks in June and will not stay anywhere else.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank willthetester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tucson
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 25, 2012

This hotel has everything: a truly WONDERFUL staff that provides the BEST most responsive service we've ever encountered in an up-to-date facillity which is maintained to the very highest standards of cleanliness! Brandi, on the front desk when we arrived, proved to be a model hotelier, and the rest of our experience was outstanding -- no one could possibly surpass this first class operation! Additionally, there is a very interesting selection of nearby stores and restaurants. Traveling cross-country on Interstate 40 between Fort Smith and Oklahoma City, it is DEFINITELY worth the 30 mile detour to take advantage of what this Holiday Inn Express has to offer.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank therinconkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood, Colorado
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 22, 2012

This property was good for our overnight trip in Muskogee. We arrived very late but the front desk staff was able to get us into our room fairly quickly. There was a flat screen tv in the room and everything looked very clean. In the morning, we had free breakfast which was ok. The eggs were rubbery but the muffins were fantastic. After breakfast, we used the hot tub which wasn't very hot, then we used the sauna but that wasn't heated very much either- I think we were the first of the day to use them so they hadn't been warmed up yet. Check out was a breeze and the staff was really nice.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaime G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buenos aires
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 26, 2012

We had a two night stay in Muskogee, OK. Everything about our stay at the Holiday Inn Express Hotel & Suites was great. The room was super clean and had all the amenities; mini fridge, coffee maker, hair dryer. The bed was very comfortable and the bathroom was great, not to small and came with all the nice toiletries. Hotel staff were incredibly friendly and informative. If, for some reason, we were ever to go to Muskogee again we would stay here.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janitabonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Muskogee hotels
0.4 mi away
La Quinta Inn & Suites Muskogee
0.1 mi away
Best Western Plus The Inn & Suites at Muskogee
0.2 mi away
Hampton Inn Muskogee
Hampton Inn Muskogee
#4 of 19 in Muskogee
320 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Fairfield Inn & Suites Muskogee
0.1 mi away
Home2 Suites by Hilton Muskogee
0.2 mi away
Quality Inn & Suites
Quality Inn & Suites
#7 of 19 in Muskogee
102 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Muskogee? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Muskogee

Property: Holiday Inn Express Hotel & Suites Muskogee
Address: 2701 W Shawnee St, Muskogee, OK 74401-2235
Phone Number:
Location: United States > Oklahoma > Muskogee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 19 Hotels in Muskogee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Muskogee 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Our Charming Muskogee, OK Hotel offers a Convenient Location Ideally located just off of Highway 69, the friendly Holiday Inn Express Hotel and Suites Muskogee is near a number of local business and recreational attractions. Just five miles from the hotel, downtown Muskogee features a number of antique shops, historic sites and dining options. Visitors can appreciate our Muskogee hotel's convenient location near the Five Civilized Tribes Museum, Thomas Freeman Historic Home and the Three Rivers Museum. Enjoy touring the U.S.S. Batfish (SS-310) or exploring the scenery of Muskogee's beautiful Honor Heights Park near our hotel in Muskogee, OK. The Roxy Theater and River County Family Water Park will provide fun for the whole family, while the Creek Nation Muskogee Casino is great for adults. While lodging in Muskogee, Oklahoma, business travelers can appreciate our convenient accommodations near corporate offices such as Incor Inc., ANSA Company, Inc., Dal-tile and Sadler Paper Company. Our hotel in Muskogee, OK also provides conference rooms and a 24-hour Business Center. During your stay, enjoy many of our choice amenities such as free high-speed, wired and wireless Internet access, a complimentary hot breakfast buffet, an indoor, heated pool and whirlpool, steam sauna, Fitness Center and a game room. Be sure to check out our charming Muskogee, OK hotel's excellent rates as you begin planning your trip to Oklahoma today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Muskogee reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Muskogee
Holiday Inn Muskogee
Muskogee Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing