I booked this room after reading reviews here. I knew about the highway noise. I was late making a reservation (just three days prior to check-in) so I knew they might not be able to accommodate my request for an upper floor, back of the hotel (away from the highway), and away from ice machine and elevator noise.
I arrived at about 8:00 p.m. First impression wasn’t great when the desk clerk was a college student dressed in a t-shirt for an elementary school and she barely got out of her chair to take care of me, I was very unimpressed.
First floor, facing the highway was what I got. I asked to be moved. Not possible. “We are booked solid, sorry.” Okay.
Back to the room since I had work to do. Desk lamb light bulb burned out. Took it down to get a replacement. She went back and appeared to look everywhere but there were no bulbs to be found. I went back to my room. The lighting was dim since the fixture in the kitchen had one bulb out and the same was true in the bathroom.
Air conditioner said the controls on the wall control the unit. “No, just use the ones at the window.” Set the air conditioning to 60 even though it was 60 outside since it was very warm in there and I couldn’t open the windows due to the highway noise. The unit started and quit long before it got to 60. I at least thought having the fan run constantly would help. It would only run when the compressor was on. It got really warm in there.
Finally, enough was enough. I was offered a room on an upper floor (her gaze towards those who had not arrived told me they would end up with my room). “No, thank you.” I was offered a discount. I checked out and went to the National Employee Education Center for the Post Office where my conference was being held. The facilities were fine.
- Official Description (provided by the hotel):
- At the Candlewood Suites Oklahoma City-Moore Hotel, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD / DVD player. Borrow your favorites from our free DVD and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. ... more less
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