The hotel itself is very nice and seems quite new, however the staff do not reflect its appearance. The front desk staff are not as helpful as most Hilton properties and seem unenthusiastic about working. Some of the employees attire was less than Professional and upon several visits to breakfast were found sitting on the guest chairs sprawled out or on the arm rest as if they were at home. My girlfriend was never greeted by staff when walking in or out alone but was greeted when I walked with her. There was sticky brown liquid all over the elevator floor and the 3rd floor that wasn't cleaned in the two days we were there. The cleaning staff would complain about there job in the elevator in spanish thinking we couldn't understand them and would blare their music while cleaning the rooms. Also we requested 9am wake up calls only to never receive one. The bugs outside were out of control to the point of I didn't want to go outside to go to my vehicle since they would jump and fly at you in swarms.
The rooms were clean and all items were new just for a Hilton property I am not impressed. I expect great service when I stay at something such as the Hilton and I feel like I got Super 8 service with a Hilton room.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites McAlester is conveniently located near some of the area's top shopping, dining and businesses including Halliburton, Boeing and Army Ammunition Plant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotwire, Booking.com, Travelocity, Priceline, Hotels.com, Orbitz, TripOnline SA, Cancelon, Hotel.de, getaroom.com and HotelQuickly so you can book your Hampton Inn & Suites McAlester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn And Suites Mcalester
- Hampton Inn & Suites Mcalester Hotel Mcalester