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“Horrible customer service!”

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Best Western Plus Locust Grove Inn & Suites
Ranked #1 of 1 Hotels in Locust Grove
Certificate of Excellence
Reviewed September 2, 2011

Carefully planning our family reunion, we booked the meeting room in this hotel. "Mr. Shah" confirmed our reservation & quoted us a price of $75 for the four hours we would be using the space. Upon our arrival, his wife said there is a reservation, nor will they honor the set price. She proceeded to argue with us & said they will charge &50 per hour. They have horrible ethics, poor customer service & because he failed to properly do his job, our reunion has been disrupted! NEVER STAY HERE!!!

  • Stayed: September 2011
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2  Thank FoxkarenCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 - 115 of 115 reviews

Reviewed July 13, 2011

If travelling through or to the Locust Grove area off of 412, you could not go wrong with this hotel. The price is quite reasonable, rooms were very clean and updated, and the staff was some of the best I've exerienced. I will stay here many times again as my travels take me through this part of the Oklahoma.

  • Stayed: July 2011, traveled with family
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Thank DarrelVan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2010

Stayed several nights on business, and was very satisified. One previous review mentioned Denny's, but it is not there anymore...but with such a nice breakfast the hotel serves - Hot biscuts and gravy and fried potatoes (like hash browns), waffels and more - who needs Denny's. The pizza place is still there, and right across a small quiet street, so very convienient.

VERY comfortable bed, and nice and quiet. Wonderful staff. WILL stay here when in the area again.

  • Stayed: November 2010, traveled on business
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Thank Lanted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2009

Offering a warm and friendly welcome, Best Western Locust Grove Inn and Suites is a perfect place for you to reside and explore the surrounding areas

  • Stayed: August 2009, traveled on business
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1  Thank rshah4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2004

Just off I-412 at Locust Grove, just north of Tahlequah - we have stayed here numerous times and have never been disappointed. The bathrooms are large and clean, very comfortable beds, with internet. A Denny's and Mazzio's Pizza are next door. If you want a get away that's quiet, this is the place for you. A must to eat at is The Cottage Restaurant in Locust Grove - home cooking at it's best (buffet). Everything is homemade down to the mashed potatoes, biscuits and gravy!!!

1  Thank Debra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Best Western Plus Locust Grove Inn & Suites

Address: 106 Holiday Ln, Locust Grove, OK 74352-9016 (Formerly BEST WESTERN Locust Grove Inn & Suites)
Phone Number:
Location: United States > Oklahoma > Locust Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Locust Grove
Price Range: $83 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Locust Grove Inn & Suites 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
This Locust Grove hotel offers guests an ideal location for travels in and around Locust Grove, Oklahoma. The BEST WESTERN Locust Grove Inn & Suites is ideally situated off Oklahoma's Highway 82 with easy access to Mid-America Industrial Park. Guests will appreciate the hotel's proximity to a variety of local attractions and outdoor activities including Salina Speedway, Pryor Creek Golf Course, Cherokee Casino and Keetoowah Casino. This Locust Grove hotel is also close to a variety of nearby lakes including Spavinah Lake, Lake Hudson, Lake Fort Gibson and Grand Lake. Each newly renovated room features free high-speed Internet access, cable television, refrigerator, microwave and hairdryer. This Locust Grove hotel offers guests a complimentary continental breakfast, business center, fitness center and outdoor swimming pool. Pets are welcome. A friendly staff is ready to ensure a comfortable and memorable stay while visiting Locust Grove. ... more   less 
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Also Known As:
Best Western Locust Grove
Locust Grove Best Western

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