had a very good stay and price was very economical. we stay in different places in lawton and we are satisfied with our stay. thanks More
- Free Wifi
- Free Parking
had a very good stay and price was very economical. we stay in different places in lawton and we are satisfied with our stay. thanks MoreShow less
Thank you so much for your response! We are so happy that you enjoyed your stay! Come back and visit soon!
This hotel is so far overpriced for what you get its rediculous, also I will go ahead and say it upfront but the general manager is a joke, he was so rude hes lucky hes not running a family dollar or dairy queen instead of a hotel, worst possible canidate for someone who represents the face of marriot. He was so rude to me I made my wife go out the side door everytime we left because I was almost ashamed I let someone speak to me like that without reacting harsher. Please for anyone who cares about service or quality walk across the street and get a room at comfort suites or holiday inn where the price is typically the exact same, the service is way better, and most importantly the rooms are honestly three times the size. I stayed here because its "by Marriot", huge mistake. I had previously stayed across the street at comfort suites and holiday inn and enjoyed everything about both of them, should have stuck with those instead of being swayed by the marriot branding. The rooms are literally about 300 sf, for those who dont know thats much smaller than a 1 car garage and only big enough for two FULL size beds crammed together and a bathroom that looks like it belongs in a mobile home, go ahead and look at the pics on the hotels website, even the description will back this up as it states two full size beds, 300 sf. How this place gets away with charging so much for so little is beyond me, it has a very motel 6 type of feel to it and should be a 45 dollar a night room, and honestly that might be stretching it. As I said above I also had the distinct pleasure of meeting the rude, arrogant, and non-customer friendly general manager. I seriously cant belive this guys job is customer service/satisfaction. I was simply asking about a hotel ammenity and his solution was very rudely contrived and was basically I could go to the YMCA which I am lucky because it would be free as I am a guest at their hotel, what I should have done is went across the street to the comfort suites or holiday inn. I realize this may not seem that serious but trust me I cant put into words by typing the derogatory, scathing, and basically arrogant way he was speaking to me, and it was a five minute conversation not simply a response to a question. For those of you who care about the type of service you recieve when you are a guest at a hotel please do not give this place your money, the general manager alone was enough to ruin it for me, the size of the rooms come in a close second. I also noticed he reads these comments so well see if he responds, regardless this is the worst value in lawton and being so close to two other nice hotels please dont waste you money.
First I want to stay that the staff was great. Everyone was friendly & quick to accommodate you in any way they can. Unfortunately the propert is not up to the same standard. Rooms are VERY small. Our bathroom ceiling was pealing. NOT the wonderful bed you've come to expect from the Marriott brand. 4th floor room smelled like smoke even though it was supposed to be non smoking. I realize that Fairfield is the low end Marriott but the fact that they're charging over $100 a weeknight for this place ups the expectations a little.
It is close to Fort Sill, which is nice. Unfortunately I think they also take that as license to overcharge for mediocre accommodations. The greater problem is that it didn't seem like there were many better options. I guess they know they've got you.
This Fairfield Inn is by far the best Fairfield I have ever stayed in. From the time we arrived until the time we checked out (4 nights), we were always greeted and asked how our stay was. Very clean, comfortable, great location. VERY accommodating and knowledgable staff. Monica at the front desk was especially helpful... my aunt has trouble sleeping flat and after the first night, we inquired as to a recliner in the room... she told my aunt to try out any chair in lobby and when we returned that afternoon, the big comfortable chair was in our room. That is service! They always had recommendations for dinner, and directions as well. The only (small) thing lacking was a larger or more varied breakfast selection. Oh-- and the free coffee in lobby was very good and always hot. Definately recommend this one!
Thank you for staying at our hotel. I am delighted to hear that your stay went well and our Assistant General Manager was able to provide great service to you as our guest. We do take great pride in making our guest feel at home and we want to continue providing exceptional service to all of our guests. Our brand is currently working on expanding our complimentary continental breakfast by adding more selections. I am glad our front desk staff was able to offer recommendations for dinner along with providing you direction cards. Our complimentary coffee bar is available 24 hours a day for our guests.
Thank you for taking the time to write your review of our property and I look forward to welcoming you on next visit with us.
I have stayed in many of the properties in Lawton and this is a decent choice. It is clean but not particularly somewhere you want to spend a lot of time. If you do not have a car the only food choice is Cracker Barrel.
It is in the same area as the Holiday inn Express, Comfort Suites, Springhill and the new Homewood suites. Plan to wait a long time for the one elevator. This property serves the purpose but won't really leave an impression.
The room was excellent, but the door to room 307 was very difficult to open and to pull to lock. Even though I reported it and "a work order was written", it was not any better on the second day. Therefore, the only problem I had at this hotel was maintenance.
The breakfast is nothing extra. They do have a waffle machine, juices, and coffee as well as cereal, but that is about all. I may or may not decide to return.