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“I'd choose a Holiday Inn express first”

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Candlewood Suites Lawton Fort Sill
Ranked #9 of 19 Hotels in Lawton
Certificate of Excellence
Berkeley Springs, West Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“I'd choose a Holiday Inn express first”
1 of 5 bubbles Reviewed July 5, 2012

When we made the reservation we were told we could check in early at no extra cost. When we arrived they told us we could not check in before noon but they talked to the manager who said we could check in at 10. After driving 24 hours we arrived a few minutes before 10 and they made us wait. IGNORANT to me. The stay sucked because there was NO POOL and no FREE breakfast. Would never stay at any other candlewood suites again. Not worth it and the desk and managers were not the best either, I have had better experiences at other hotels.. Also the rooms were small compared to the ones we have stayed in at the Holiday Inn express. Plus if your a priority club member you get more points for staying at a Holiday inn then a Candlewood. I wouldn't recommend this hotel to anyone

  • Stayed May 2012, traveled with family
    • Value
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    • Service
Helpful?
2 Thank Upset51486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Lawton Fort Sill, responded to this review, August 5, 2012
Dear Upset51486,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received poor service from our manager and staff as well as the lack of free breakfast and swimming pool. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    61
    21
    14
    2
    8
See reviews for
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35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cincinnati
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed June 20, 2012

I was stuck in town for 24 hours because of a cancelled flight. These guys went way above and beyond in setting me up with everything I needed to do a day's work away from my office. The room was very comfortable and in immaculate condition, and the rate was excellent. And with no remaining clean clothes, the laundry room was very well received. I literally couldn't ask for anything more.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Seoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 4, 2012

The Candlewood Suites in Lawton, OK was up to date with an excellent staff and housekeeping crew. The price for the room was very acceptable and the rooms are clean and spacious. The hotel has a small area to purchase some of the items that it's just not worth climbing into a car and heading to a store if you get an urge. The kitchenette is a definite plus for saving money on a a stay that is a bit longer than normal. Definitely recommend to anyone!

  • Stayed May 2012, traveled on business
    • Value
    • Location
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    • Service
Helpful?
1 Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 16, 2012

We have family in Lawton and have stayed at several different hotels. Candlewood Suites was the best by far. The front desk was friendly and helpful and it was clean and comfortable. We will stay here next time we visit. Because it is a suite hotel (kitchenette in the room), there is no free breakfast served but there is coffee in the lobby. However, I was disappointed there was no half and half, just powdered creamer.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackieInAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downey, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 3, 2012

This place is very nice and up to date. The rooms are quiet, spacious and well equipped. When we went up to our room, there was only one bed and we had reserved for two. Immediately, they moved us. The staff was curteous and helpful. Three things that knocked it down was that we did not know when we booked that it was an extended stay so they do not have service every day but they did provide additonal linens as requested. This turned out to not be a big deal. The other was that the entire street they are located on was completely dug up - as in gone! We had to snake around the back neighborhoods to get to it. Once figured out, it was no big deal either. The last issue was that they advertised breakfast but they only offer coffee from a machine and instant oatmeal. They said they had fresh fruit but it was the same 3 apples in a basket the entire time. You could buy stuff in their store to cook though...but that's certainly not free...

  • Stayed March 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank MelG60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustang, Oklahoma
Level Contributor
3 reviews
5 of 5 bubbles Reviewed March 6, 2012

This was a pleasant experience I travel a lot and its getting so you don't even expect service and then to have this happen I was totally caught off guard these folks know the meaning of service I can't say enough good about them I seen thye evening late night and morning folks and there was no difference they were all outstanding. Thanks I do appreciate it.

Room Tip: Call for directions there is construction on the most direct route but its worth it go the distance
See more room tips
  • Stayed February 2012, traveled on business
    • Value
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Helpful?
Thank greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harker Heights, Texas, United States
2 reviews
5 of 5 bubbles Reviewed March 5, 2012

The Best to place in Lawton by Far to stay for any amount of time, Friendly staff, nice rooms, and if you are a contractor the locations does not get any better with a Harbor Freight and Home depot within walking distance and Lowes just down the road. This past visit i was just there overnight but I pretty much lived there from Nov 2011 to the end of Jan 2012 and aside from being away from my family I enjoyed the stay.

  • Stayed February 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Lawton Fort Sill

Property: Candlewood Suites Lawton Fort Sill
Address: 940 NW 38th St, Lawton, OK 73505-3703
Phone Number:
Location: United States > Oklahoma > Lawton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Lawton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Lawton Fort Sill 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Candlewood Suites Lawton Fort Sill Hotel Lawton

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