I didn't feel safe here and the noise above on the second floor kept me awake. My son and I stayed one night on our road trip to GA. My son left his watch behind in the room after we checked out and called after we had left and asked if the hotel could send his watch to him. The hotel said we would have to fax them a shipping label. So, I attempted to fax it to them and the fax line had problems. I had asked if I could email it instead and was told we have no email address. Then, the other person said I have an email address! Great, so after emailing the label I waited checking the status of the tracking number online with no result. I finally contacted them and the response was, "you have to request a pickup." No common sense. He could have handed the package to the U.S. Postal person. No request for pickup was necessary. No courtesy or offer to just do the right thing. I'm sorry we stayed there to say the least.
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