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“Very Nice”

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BEST WESTERN Hensley's
Ranked #1 of 11 Hotels in El Reno
Certificate of Excellence
Riverside, United States
Level Contributor
11 reviews
9 hotel reviews
“Very Nice”
5 of 5 bubbles Reviewed November 8, 2013

Very nice hotel. We travel through the area twice a year. We aways make sure to stay here. Room is always clean and comfortable. The staff is extremely nice. Right below the hotel is the Log Cabin Resturant. Makes it easy to go and have dinner after checking in.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope F, Manager at BEST WESTERN Hensley's, responded to this review, November 11, 2013
Thank you so much for the nice review, we strive to offer cleaniness and comforts of home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
    104
    46
    22
    10
    2
See reviews for
52
62
23
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Rolling Meadows, Illinois
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

It was a great place to stay. Children and pets are welcome even though we were not traveling with either at this time. The people were pleasant, informed, and friendly. It's near the interstate for convenience.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Phyllis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope F, Front Office Manager at BEST WESTERN Hensley's, responded to this review, November 4, 2013
Thank you so much for your recent review of our motel. We strive to be a family orientated motel, and we do hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laredo
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

Everyone was very helpful. The little things ( free cookies, water, newspaper, etc) make for a better stay at a hotel. The breakfast was excellent and varied; potatoes, bacon, biscuits, pancakes, not just sugary cold cereal. Everything was wonderful and we will be back when we are in the El Reno Oklahoma area.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope F, Front Office Manager at BEST WESTERN Hensley's, responded to this review, November 4, 2013
Thank you so much for your comments about out motel, we strive to do the small things that make a difference. Also we take alot of pride in our breakfast. We will be hopeing to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texarkana, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 21, 2013

Traveled to California from East Texas for an event. Have always stayed at Comfort Suites spent one night in a Best Western on first night, stayed in Best Westerns for the entire trip! Great service, great room, nice breakfast. Made for a very pleasant Road Trip

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope F, Manager at BEST WESTERN Hensley's, responded to this review, October 23, 2013
Thank you so much for your nice review. It is good to hear that you are pleased with Best Western. And we hope to see you on your next road trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Havasu City
Level Contributor
163 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed September 24, 2013

Chocolate chip cookies on arrival. Very helpful staff. Pet friendly. Clean rooms and a wonderful hot breakfast prepared right in the breakfast area. A little pricier than others we stayed at during our move cross country, but was one of the least expensive for this particular area. All in all a good value and would definitely return here again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa_P_Reid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope F, Manager at BEST WESTERN Hensley's, responded to this review, September 25, 2013
Thank you so much for your nice review, we really try to offer the guest a nice clean comfortable stay with a good breakfast.
Hope Fuell, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed September 11, 2013

We were disappointed with our stay here, our room smelled and we had a hole in the sheets from a cigarette burn in a non smoking room.
I think this hotel could use an update, and could of been cleaner, I will say that the staff was friendly and helpful though.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craig65638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope F, Manager at BEST WESTERN Hensley's, responded to this review, September 13, 2013
I am so sorry for the experience that you had at our motel. We strive to have the cleanest rooms around. I hope that you will give us another try, to prove to you that what you incountered is not our standard. Hope Fuell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Addison, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 bubbles Reviewed September 11, 2013

Book online or call direct..they fill up early..and are usually booked by noon...and some day before. We would definitely stay here again. Great Hot Breakfast....home made potatoes, eggs,biscuits &real sausage gravy, Yogurt, Cereal, Bagels, Toast. All keep nice and hot and fresh. Rooms are very large...with micro/larger frig. We had a walk in shower which was a plus for us Senoirs with arthritis. The pool was great..except not very well maintained..the water was clear and not over chlorinated...but there were tons of bugs of all kinds floating on the surface of the water. Be careful of the 2 ladders in the deep end of pool..they are not very stable...and no railing in the shallow end...very dangerous for any one with mobility problems. We still swam..since we have a pool of our own..and you always get some bugs and leaves floating.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hope F, Manager at BEST WESTERN Hensley's, responded to this review, September 13, 2013
Thank you so much for your comments, we do strive to do a good job for all of our customers, and your buisness is appreciated.
Hope Fuell
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hensley's

Property: BEST WESTERN Hensley's
Address: 2701 S Country Club Rd, P.O. Drawer 1089, El Reno, OK 73036-6116
Phone Number:
Location: United States > Oklahoma > El Reno
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 11 Hotels in El Reno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Hensley's 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Hensley`s Hotel El Reno
Best Western El Reno
El Reno Best Western

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