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“Nice place to stay”

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Chisholm Suite Hotel
Ranked #5 of 6 Hotels in Duncan
Jacksonville, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place to stay”
Reviewed February 18, 2012

My family and I are from Florida and is visiting family in in Duncan and we had a really nice stay at this hotel. The continental breakfast was great had everything a person need or want for breakfast. The service was very polite and friendly and they took care of our needs ASAP with out delay. We will differently come back.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isiac D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Duncan, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 9, 2012

The room has lots of space, comfortable bed. The top floors smell of smoke but many hotels do. The first floor doesnt though. They have wifi which is nice to be able to use. everything looks clean. I was able to check in early so that s a plus

  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angelkmm2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 8, 2011

The hotel itself was great. The only problem was that they allowed smoking in the building. When we got to our floor you could smell the smoke. The room was very spacious and comfortable. Extra pillows were in the closet. Had no problems getting extra blankets. The breakfast was good. Overall we would stay there again.

  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RJStewart3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keller, Texas
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 9, 2011

Had a family trip in Duncan to see family. DO NOT STAY AT THIS HOTEL. It smelled like a grease kitchen throughout the whole hotel. They offer complimentary breakfast until 10 am. Well our family gets down there at 9:20 and serving area was extremely dirty. There were no eggs and the attendant said she had to stop cooking 15 min until 10, at this point it was 40 min until 10am. Had to ask her if we could please at least have a bisquit from the back as there was only one left on the counter, she did let us all have one bisquit a piece. Room was extremely warm the a/c could not cool it down. PLEASE TAKE OUR ADVISE THERE ARE SEVERAL OTHER HOTELS IN THIS TOWN DO NOT CHOOSE THIS ONE.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDuncanOK01, General Manager at Chisholm Suite Hotel, responded to this review, August 11, 2011
Dear Brian, I apologize you did not catch us at our best when you stayed with us last week. We strive to provide our guests an enjoyable visit to the Duncan area. We failed to live up to your standards. Thank you for your review, it has provided me a tool in which to train our staff. I assure you we have taken steps to resolve each of your concerns. Again, thank you for the time to share your experience.
Sincerely, W. Roger Beebe
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Travelers are raving about these Duncan hotels

Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 21, 2011

The desk clerk was friendly and the room was clean. The complementary breakfast was better than most hotels that provide the same service.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jambb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDuncanOK01, General Manager at Chisholm Suite Hotel, responded to this review, July 6, 2011
Thank you for taking the time to add a review in regard to your stay with us. I am glad you had an enjoyable stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comanche, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 31, 2011

Had my daughters wedding in Duncan and block rooms for the grooms family and friends. The employees were rude to them and rooms did not get cleaned on a daily basis. Lobby smelled like cig smoke. Parents of the groom got locked out of room because battery ran down on door lock and took over two hours for them to get in. Finally had to break down door. This was about three hours before wedding and all wedding attire was in room. You would of thought they would of comp'd room. But that didnt happen. I was very embarrased about the whole situation.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank mary6298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDuncanOK01, General Manager at Chisholm Suite Hotel, responded to this review, June 3, 2011
Thank you for taking the time to write a review regarding your recent stay at the Chsholm Suite Hotel. I apologize your experience was less than satisfactory. I have reviewed your comments with my staff and am taking steps to ensure such occurances do not happen again in the future. Thank you again for your comments. W. Roger Beebe, General Manager
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Eagle, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 31, 2011

We were in this hotel with a large group of family members in town for a wedding. Some of us had airconditioning (outside temp was between 95-100 degrees during our stay--most did not have working airconditioning. They blame the guests if the airconditioning isn't working in the rooms--even though it NEVER worked in our rooms from the day we checked in. Several of the rooms were not cleaned AT ALL during the 3 days we were there. The "suite" means there is a filthy sofa bed in the living room, with one sheet to put on top of it. Wash cloths are a luxury that not all guests get. The day of the wedding, the room containing all of the bridal party clothes had a door lock that did not function. When the father of the groom went to the desk to ask what could be done, the clerk was instantly rude, and started screaming at him. When he went back an hour later to ask if the locksmith they promised was on the premises, she started screaming again at him about "code violations"--no idea what she was talking about, but at that point 14 of our group was in the lobby waiting for elevators and witnessed her outrageous and unprovoked behavior. During this time they had their "maintenance staff" (2 teenagers) working on the door lock. After it was discovered that no locksmith had been called, another man staying at the hotel--who witnessed both of the clerk's outbursts--came to assist and was able to show the teenage maintenance workers how to break in to the room. We would not recommend anyone stay here--it is dirty, no airconditioning, and if the older woman is at the desk, expect to be greeted with extreme hostility.

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Sandarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDuncanOK01, General Manager at Chisholm Suite Hotel, responded to this review, June 3, 2011
Thank you for taking the time to share your experiences while staying at our hotel. I apologize for the inconvenience created by the door lock malfunction for your room. We have taken care of the mentioned door lock and have ordered addtional supplies to ensure all of our locks work properly. We have also contracted with local HVAC company to service and repair our room air conditioners. Again, thank you for review and please accept my apologies. W. Roger Beebe, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chisholm Suite Hotel

Property: Chisholm Suite Hotel
Address: 1204 N Highway 81, Duncan, OK 73533-1788
Location: United States > Oklahoma > Duncan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Duncan
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Chisholm Suite Hotel 2*
Number of rooms: 61
Official Description (provided by the hotel):
Chisholm Suite Hotel features a seasonal outdoor pool and a 24 hour accessible fitness facility. A complimentary hot buffet breakfast is offered daily. This award winning Duncan hotel also offers, in the beautiful and antique filled lobby, ice cold lemonade for the hot summer months, hot cider in the cold days of winter and freshly brewed coffee every day. For the business traveler, wireless high speed internet service is available throughout the hotel and the business center is open 24 hours. The hotel also has meeting rooms along with audio-visual equipment available for rent. Onsite parking is complimentary. Chisholm Suite Hotel offers 61 suites with kitchenettes. Every guest suite has pillowtop beds that feature premium bed linens. Remote controlled televisions include premium cable channels including HBO, TCM, ESPN, and ESPN2. In room kitchenettes offer "at home" conveniences with microwaves, compact refrigerators, coffee makers, along with dishes and utensils. The clean bathrooms include shower/tub combinations, complimentary toiletries, Neutrogena hair and body products, as well as, hair dryers. Each guest suite has large desks with ample lighting along with access to free high speed wireless internet and local calls are complimentary (restrictions may apply). Separate spacious sitting areas along with queen size sofa beds provide comfortable accommodations and are ideal for long term stays. Our friendly housekeeping staff will ensure each guest suite is cleaned daily. ... more   less 
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Also Known As:
Chisholm Hotel Duncan

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