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All reviews front desk yogurt great hotel free weights coffee and tea washers and dryers bed was comfortable cinnamon rolls golf course would recommend this hotel to anyone bacon parking lot milk detergent workers treadmill microwave
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Reviewed July 2, 2017 via mobile

What a great experience! The front desk clerk was knowledgeable and polite. Our room was large, spotless and very nicely decorated. There were ample soap and bath products. The free breakfast was plentiful and delicious. Quite a good variety. Afternoon cookies were offered near the front desk. This was a great hotel and one I highly recommend!

Stayed: July 2017, traveled as a couple
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this reviewResponded July 7, 2017

Thank you for your feedback. We appreciate you. Our goal is for every guest to experience true hospitality. We love our guest and want them to know that we do; so we offer service with care and dedication so our guest have a wonderful stay. Rest easy to play hard!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2017

I stayed here three nights for business. The facility is clean. The room has one comfy king size bed and a sofa. There are chair, table, and desk. There is a flat screen TV, microwave, mini fridge and a K-cup machine with pods for coffee and tea. Bathroom is clean with toiletry, hairdryer supplied. There is a small open closet to hang your clothes and to stow luggage. Iron and board are in the closet. The hotel has a small indoor pool and an exercise room with treadmill, elliptical, bike and free weights.. There is also a free laundry room with two pairs of washers and dryers. You just need to supply your own detergent. Breakfast is served with hot items like omelets, bacon, sausage, biscuit, grit, oatmeal. There are muffins, cinnamon rolls, bagels, toasts, and make your own pancake making machine. Yogurt, milk, hard boiled eggs, cereals, bananas, apples are also provided. In addition to different types of coffees, hot chocolate, there is also a juice dispensing machine for apple and orange juices. AppleBee's and Pizza Hut are at the end of the parking lot. It is also next to Duncan golf course. The hotel is in a convenience location with Walmart and several restaurants nearby and a short drive to most places in Duncan. The AC also changed from cool to heat automatically when the temperature dropped overnight. I would recommend this hotel.

  • Stayed: May 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank KDuong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this reviewResponded June 28, 2017

We appreciate you and your feedback. We strive to deliver memorable service to every guest. Simply put; we love our guest so we aim to provide amenities that will cater to your stay whether business or leisure. We delight in your satisfaction and look forward to your next stay.

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Reviewed May 10, 2017

Room was nice, bed was comfortable and desk clerk was very friendly! Treadmill in fitness center was excellent and the location of the hotel was close to a number of restaurants. The breakfast was typical Holiday Inn, but the workers were very helpful and even prepared a breakfast to go for my wife after the area had closed at 9:30 am. We would recommend this hotel to anyone looking for a nice place in Duncan.

Room Tip: Second floor was quiet
  • Stayed: April 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Charles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, Manager at Holiday Inn Express & Suites Duncan, responded to this reviewResponded May 12, 2017

Thank you for choosing the Holiday Inn Express & Suites Duncan. we appreciate you and the feedback concerning service rendered. We aim to provide a lodging experience that is unique and genuine to exceed your expectation. Thank again and see you soon>

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Reviewed January 7, 2017 via mobile

Duncan was home to a large Junior golf tournament and the Holiday Inn Express had most of the families staying there. They made our stay so comfortable with their clean, well appointed rooms and delicious breakfast. Our grandson was able to make use of the computers in the business center to get some homework done.

Stayed: November 2016, traveled with family
Thank NancyinDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this reviewResponded January 9, 2017

Thank you for staying with us. We enjoy taken good care of our guest and provide memorable service. Every detail we offer is designed with you in mind, that we may deliver various options so you can rest well and play hard. Thanks again.

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Reviewed November 1, 2016 via mobile

We have stayed at this hotel twice now and it is a very nice hotel. The staff is friendly and the grounds well lit and seemingly cared for. So why only a four star review? There are small, "rough edges" everywhere. Not literal rough edges, but just little things that are keeping this hotel from achieving that last star. It should be noted that none of these things would hinder anyone from having a clean, peaceful stay. Here are some examples, the toilet was missing one of the rubber stoppers that keeps it from banging shut. The hand rail leading into the hot tub was missing bolts on one end so it sways back and forth. Our shower curtain had a the standard two piece design with an outer fabric sheet and an inner plastic sheet, however the plastic sheet was too short, allowing water to escape unless the fabric sheet was used. Now there are other things, but this is a short sample and I am not looking to pick this place a part as it is a fine hotel. Once again, this is an excellent choice for a stay, but this review is just to offer a little constructive criticism to the management team on how they could take it to the next level.

Stayed: November 2016, traveled as a couple
1  Thank RockingT-Ranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this reviewResponded November 2, 2016

Thank for your feedback concerning your experience with us. Our goal is to provide outstanding service to every guest, every stay. All of your concerns has been addressed and corrected. We focus on areas of improvement so our guest can benefit the rewards of a well rested stay in a clean environment. As always we appreciate you and your feedback.

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