I was in the area on military orders and had been quoted the reduced military rate when I booked the room a month in advance. I saw no vacancy when i got there and thought it must be a nice place to stay. Just before the owner, Henry, swiped my travel card he told me the price which was the regular rate. I told him I had been quoted the military rate when I booked the room a month before and he basically told me I hadn't. He asked me who had quoted me the rate and told him I didn't recall off hand but had the name written down in my vehicle. A female walked in from the back and inquired what was going on. She looked at my travel card and told me this wasn' t even a government travel card and told me the cards have "photo ID's on them." Being in the thirteenth year of my military career I'm certain I know what a government travel card looks like.
I informed her I could provide my ID card and a copy of my orders if she would like and then went to my vehicle to get the orders and name of the employee I spoke to previously. When I returned and told them the name of the employee they looked at each other and one said, "she would know better than to do that." Feeling that my integrity was being questioned all throughout this encounter I asked what they were accusing me of. Henry then told me he had someone on hold willing to pay the regular rate for my room and I could either pay the regular rate or basically forfeit my room. So just before midnight I was sent out to find another place to stay. These are the simple facts of what occurred relating to the service and I cannot give my opinion on any other detail or category. I'm not out on attack and don't think that just because I'm military I deserve special priveleges because when it comes down to it the government is paying for the stay, not me (which is why they put a cap on how much the military rate is). These are the simple facts of what occurred relating to the service and I cannot give my opinion on any other detail or category. The fact that someone else would do this to another person late at night to make a few extra bucks is disheartening...bad economy or not.
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- Also Known As:
- Hochatown Country Hotel Broken Bow